COMMUNITY

Hello! I have added a code according to instructions - https://support.snatchbot.me/docs/wordpress-website#section-placing-the-code-on-your-wordpress-website My code is: <script src="https://account.snatchbot.me/script.js"></script><script>window.sntchChat.Init(75408)</script> I have included it on the footer - www.naketo.ru But it does not work. What do I do wrong? Thank you in advance!

Please, I Have been having Problems connecting my bot to Facebook Messenger because the Channel Won't Click.. Is there any solution to this please?

I signed up but when I try to verify it from my email I'm getting - Whoops, looks like something went wrong. What do I need to do?

If I forward all my emails to the email chat bot won't it send it back to my email? so if [email protected] send to [email protected] then gets forwarded to snatchbot won't the bot email back to [email protected]

Can I remove the profile_pic display in the chat in FB messenger? It takes up so much room that I'd like to just delete them.

Hi. I just noticed the the CSS stylesheet I loaded on my bot is not working. Anyway we can have this work again? Thanks

If there a way to add live chat operators? or am I the only person who can take over a bot conversation? It would seem vital for most companies to have more than one live chat operator.

My old bot still sends me messages from the dead even though i cleared my cache and restarted the bot conversation 1,000 times. I am getting tired of this game back and forth. Now my chatbot doesn't show up on my website. So I got a question for you. can your builder do anything useful besides causing me frustration and aggravation? I been using your bot for many months and I haven't been happy once. I didn't know that I would have to contact a company every week and report a problem only i can see on my end and not on your end. I wasn't aware that I have to watch my bot disappear for no reason or whenever it felt like. Would you do this for big businesses or just me because I am a smaller business?

Hi: Could you help me to know if is a limit of interactions that can I made in my chatbot? Regards,

I want a text field in text cards where user types his name/email which will be used later and according to docs it is possible but no option available on platform. Copied from docs: Card type Description Text Card A card that can contain any combination of text, buttons, and input fields.