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Change "is tiping message ..."

Hi, I've found in your documentation that is possible to translate the "is tiping message..." https://support.snatchbot.me/discuss/5b28feb845ca51000329eb44 But I don't find where I can choose the language in the admin panel. How can I do that ? Thank you Best regards, Michael
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Zendesk

Can SnatchBot integrated with zendeskChat?
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Keep Custom Attributes persistent

Hi, is it possible to keep Custom Attributes persistent, so I can keep data related to a user between the different sessions? For example, a customer purchase an Unlock features in the Bot and paid for that, I need to keep record of it so he can always access to the upgraded features. Thanks. Best. Alain
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Problems with Live Chat (repeat the message)

A some days ago i have a problems with the snatchbot (Live Response). Every time that a user need a live chat with a adviser the system drop the same message after reciving a new message that is to say the "message bot*".
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Send Message at a specific time

Hey there, Can you tell me please how can I send some messages at a specific time? For example, someone subscribed to a bot, chose to get a reminder at a specific time and then bot will send some message at a specific time to the user. Thanks.
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Is it possible to let the customer attach files or images as a response?

Hello, At some point in time, I want to ask the customer to send me a screenshot or document, I don't want to analyze any of the contents, just for storing them. Is it possible to get something like that in the conversation and not via any other third party link?
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Wordpress

Hello! I have added a code according to instructions - https://support.snatchbot.me/docs/wordpress-website#section-placing-the-code-on-your-wordpress-website My code is: <script src="https://account.snatchbot.me/script.js"></script><script>window.sntchChat.Init(75408)</script> I have included it on the footer - www.naketo.ru But it does not work. What do I do wrong? Thank you in advance!
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Whoops, looks like something went wrong.

I signed up but when I try to verify it from my email I'm getting - Whoops, looks like something went wrong. What do I need to do?
ANSWERED

Snatchbot too slow

I am getting "reconnecting-websocket.js:231 WebSocket connection to 'wss://es.snatchbot.me/bot/ws' failed: WebSocket is closed before the connection is established." from browser. Is this a reason because of attending slow?
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Remove Profile_Pic

Can I remove the profile_pic display in the chat in FB messenger? It takes up so much room that I'd like to just delete them.