COMMUNITY
Change "is tiping message ..."
Hi,
I've found in your documentation that is possible to translate the "is tiping message..."
https://support.snatchbot.me/discuss/5b28feb845ca51000329eb44
But I don't find where I can choose the language in the admin panel.
How can I do that ?
Thank you
Best regards,
Michael
Posted by Michael over 4 years ago
Zendesk
Can SnatchBot integrated with zendeskChat?
Posted by donald dushi over 5 years ago
Keep Custom Attributes persistent
Hi, is it possible to keep Custom Attributes persistent, so I can keep data related to a user between the different sessions? For example, a customer purchase an Unlock features in the Bot and paid for that, I need to keep record of it so he can always access to the upgraded features. Thanks. Best. Alain
Posted by Alain VILLENAVE about 5 years ago
Problems with Live Chat (repeat the message)
A some days ago i have a problems with the snatchbot (Live Response).
Every time that a user need a live chat with a adviser the system drop the same message after reciving a new message that is to say the "message bot*".
Posted by Alejandro Avila over 4 years ago
Send Message at a specific time
Hey there,
Can you tell me please how can I send some messages at a specific time?
For example, someone subscribed to a bot, chose to get a reminder at a specific time and then bot will send some message at a specific time to the user.
Thanks.
Posted by Serhii over 5 years ago
Is it possible to let the customer attach files or images as a response?
Hello,
At some point in time, I want to ask the customer to send me a screenshot or document, I don't want to analyze any of the contents, just for storing them. Is it possible to get something like that in the conversation and not via any other third party link?
Posted by Kareem Amin about 5 years ago
Wordpress
Hello!
I have added a code according to instructions - https://support.snatchbot.me/docs/wordpress-website#section-placing-the-code-on-your-wordpress-website
My code is:
<script src="https://account.snatchbot.me/script.js"></script><script>window.sntchChat.Init(75408)</script>
I have included it on the footer - www.naketo.ru
But it does not work.
What do I do wrong?
Thank you in advance!
Posted by Alexander over 4 years ago
Whoops, looks like something went wrong.
I signed up but when I try to verify it from my email I'm getting - Whoops, looks like something went wrong. What do I need to do?
Posted by Buddy W Newsom over 5 years ago
Snatchbot too slow
I am getting "reconnecting-websocket.js:231 WebSocket connection to 'wss://es.snatchbot.me/bot/ws' failed: WebSocket is closed before the connection is established." from browser.
Is this a reason because of attending slow?
Posted by Fernando Wermus about 5 years ago
Remove Profile_Pic
Can I remove the profile_pic display in the chat in FB messenger? It takes up so much room that I'd like to just delete them.
Posted by Doug almost 6 years ago