ANSWERED

Whatsapp approval

Hi , I'm trying to get FB Business settings / requests approval (all ok at our side) but always getting You can’t accept 360dialog’s request access to MultiplierApp because of technical issues. can you pls help? We are expanding BRazil > Latam and it would be very helpfull integrated with Snatchbot. tks

Problem with facebook channel

Hello, I am creating my new bot and I want to publish it to a Facebook channel and I connected my account, so far so good, the problem is that where it appears to select the page, it only shows one of my pages that already has a bot with you, but all the other pages that I manage do not appear, what can I do there?
ANSWERED

Webhooks doesn't work

HI, I tried to use a Webhook to get users answers. I started a new bot with "Custom Attribute Bot" template and just change the webhook url: https://en.snatchbot.me/bot/26783/build I don't received any requests from the bot. Could you help me?
ANSWERED

Extra Brackets being displayed in chatbot conversation

I am using Nested IF conditions in a bot statements. The statement looks like this - [IF([ShowVar=qcount1]=0){[IF([responseTo interaction=512652 fallback=no]=1+4+5){[customVar score=[ADD [[ShowVar=score],5 ]]]}]}] When the first IF condition is true (i.e. IF(ShowVar=qcount1]=0) everything works fine. But when this condition evaluates to false, an extra set of brackets }] are displayed at the beginning of the conversation. Is there any way to avoid this?
ANSWERED

Initial Loading is slow

Hi Team, Thanks for all the help and quick resonse. MY bot is live at https://www.calibehr.com/ One thing I noticed that its not getting the below facebook Javascipt. and it makes the bot slow load intially. Do we have a fix to this, please suggest? Console: GET https://connect.facebook.net/en_US/sdk.js 0 () Machine Details: Google Chrome is up to date Version 68.0.3440.106 (Official Build) (64-bit) Thanks, Prashan
ANSWERED

I want to move the chatbot from right to left on my website

I want to move the chatbot from right to left on my website, 34/5000 the chatbot appears on the right side
ANSWERED

facebook messager

if I have snatch box can I message people on facebook from my website?
ANSWERED

Multiple chats on one site, restrict permission on what chat agent can be in

Is there a relatively easy way to use Snatchbot with WordPress and have different chat channels where agents cannot jump into other chats? Say I have a used car business and each of my salesmen has a page with his inventory and you could chat with that particular salesmen on his page only, go to another page, different agent. Ideally I'd have a way of making a Snatchbot chat agent for each WordPress user made with the role Contributor. If this is cake if done via a different framework or system but a pain with WordPress, please tell me.
ANSWERED

'BadRequest' when send to specify groups - Bot Framework 4

Hi Support team! I have an issue with Skype Chatbot. I have integrated chatbot in my system, store group conversationId, serviceUrl, etc... in DB and send to these groups when needed. My system is using .NET Core 2.2 and Bot Framework 4 (version 4.7.0), the system worked well until yesterday. I have 2 groups that cannot receive messages from Bot. My service throws the exception "Operation returned an invalid status code 'BadRequest'". These groups had received messages normal from the same Bot before yesterday. This is my issue. I try to update the Bot Framework up to the latest version (4.11.1), but the issue still not solved. I even remove this bot from these groups and re-add the bot again but still not work. Please help me explain and resolve this case, thank you.
ANSWERED

Interval of numerical values

Hi!I am building a chatbot and I am using a data extraction and trying to find if it's in a the needed interval .But I didn't know how to create an interval so i but some values in the key words part . is there any solution to create an interval of values ?if yes how we can use it in the logical expressions? Thank you.