COMMUNITY

is required to leave the persistant menu in facebook and web connections? im making a bot for a client and he dont like the snatch bot signature in persistant menu :s

Hi, I just started the support ticket about adding an image to a card. I'm so sorry, I made a mistake. I'm having an issue adding the image to the RSS Feed cards. When I add the image URL, the image doesn't show up at all. The RSS Feed connect and bring in the RSS articles but the image I associate with it does not show up. What could be the issue? Again thanks and I await your reply

I'm working on branched-story bot and I need this latter to remember the user's progress, and so his/her choices, but this also AFTER the chat session expires. For example, if a user completes the 2nd chapter of the story and comes back after 3 hours, I need the bot to remember the user completed the 2nd chapter, in order to let the user continue from that point and without making him doing all the story again. I also need the bot to actually remember which choices the user made, always AFTER the session expired. If for example the user decided in the 2nd chapter to kill a character, then in the 3rd chapter this character shouldn't appear and the story should be formed on the choices selected by the user. Basically the user's progress should be kept without being resetted. Because I can't remove the session expire time, then I guess I should connect my bot to a server and/or a database and use SOME Third-Party API or what? What can I do? And please, be the most detailled possible, because I've already read the docs about webhook, api, and so on, and I honestly didn't understand much. The bot was published on Telegram.

I was wondering if I could implement this PHP code on the API side: $menu[] = array( array( "text" => "bottone1", "callback_data" => "/test1"), array( "text" => "bottone2", "callback_data" => "/test2"), ); $menu[] = array( array( "text" => "bottone3", "callback_data" => "/test3"), ); Of course this is only a part of the complete code, I just published its core. This code allows an user to implement an inline keyboard in its bot, and this keyboard is pretty similar to the $suggested_replies (quick replies) which is explained in the documentation. I would like to add this code to the API side. Unlucky on Telegram quick replies are introduced by a "Choose:" first, which I don't want, but I still need the inline keyboard, so I thought that maybe I could use my code to add it. Is this possible? Please answer as fast as you can, thank you.

THE ID IS id: 28115

Hi, Loving the product and successfully tested on my website. Can you let me know if i can integrate it as easily on my iOS and android mobile apps as i did it on my website? Or we need to go the long way via JSON API's .

Hi, I am interested in creating a bot for Telegram which asks users to share their contact details through the custom keyboard. i want to ask if this is supported in Snatchbot. Also if it is, then once the user send their contact details how can the bot use it, lets say if i want to store it in Google Sheets. Thanks

Hi, I have a question about where does Snatchbot store and process data gathered by the bots? 1. In one of your posts (I can't find it atm) you stated that you process data in Virginia and Frankfurt. Based on what do you select the servers that are used? For example, are all EU member state personal data kept only on the Frankfurt servers? Or can we as the Snatchbot user determine which location to use for storing data? 2. What data do you gather? I would assume you store all data and discussion history passed by Snatchbot chatbots on any site, am I right? This is not an issue for us as long as we don't handle private contact data of our website visitors via chatbots, but for example if we do a "newsletter opt-in" via chatbot, that email address is passed by Snatchbot servers and you store the data somewhere. Am I right? 3. For how long do you store the data gathered by chatbots? 4. Do you grant access for third parties to use the data gathered by chatbots? Or do you reserve the right to sell this information to third partiens? These are a few questions we, and a couple of our large clients need answered in order to implement Snatchbot chatbots on our sites. Especially for the questions 1 and 2 we would like answers as we searched the web and your site for these but didn't find an answer. Thank you very much, Atte

Can I create forms for receive data from user?

I would like to format text on Telegram for example. If I try to use Markdown or HTML tags in the message box, on Telegram the message doesn't appear formatted. Example: Hello, <b>how</b> are you? How it appears on Telegram: Hello, <b>how</b> are you? And the same happens also with Markdown. How to fix it? Please note that Telegram supports both Markdown and HTML, and the way I format on Snatchbot is right.