Hello, Here is a suggestion of improvement : Now when you roll over, you can see the links it goes TO. You could add also the links it comes FROM. That would be very usefull when the bot starts to become a bit complex, as the VIEW SCHEME is not always easy to follow with all the colors. Thanks Cheers Alain
Posted by Alain Villenave 3 months ago
Hi team! I just started to use Snatch bot and it seems that the test functionality does not work. I tried to build something and test it and it blocks on "... is typing" nothing ever comes up. Is that normal? Thanks in advance for your help! Cheers
Posted by Vatanak about a month ago
Hi there, I am trying to configure the web chat persistent menu with two options: 1) Speak with an agent; and 2) Main menu. How can I associate these options to their respective iterations? The persistent menu configuration has the option to associate each option to a "message to the bot", but I am not able to associate this message to each iteration. Now, when I click either "Speak with an agent" or "Main menu" on the persistent menu it behaves as I clicked restart. Thanks Manu
Posted by Manu about a month ago
Hello, we try to use the JSON API interaction, sadly it's always returning the error message. How can I see what went wrong to start debugging? I did test the rest API response by adding it as a response to a test webhook on this page https://webhook.site so it should work in theory. Postman is throwing a "Self-signed SSL certificate are being blocked" error. But the certificate is bought by our server provider so it should be okay. The certificate is marked as "encryption everywhere dv tls ca - g1" Best Regards Simon Aberle
Posted by Simon Aberle 6 days ago
Hi, I set up attributes for those that subscribed, and those that are not subscribed but I know there would be some users that didn't fall into those attributes. So, assuming I have the attribute "subscribe=yes" how can i send broadcast to those whose attribute IS NOT "subscribe=yes ? the option is not ther eon the broadcast page. Pls help
Posted by Jide 9 months ago
Posted by Ejay Opiniano 5 months ago
I have a group of middle school students interested in creating their own chatbots for an internal project. Can teachers create accounts that students can use to create chatbots so they don't share any personally identifiable information? Projects would not share any personal information.
Posted by Doug 3 months ago
Hi, Someone started a conversation with the bot before the logic was finalized and now they are stuck in a look that it cant get out off. I have deleted their messages from fbook end and from the bots end but he keeps getting the same message everytime he tries to talk to it. Any ideas?
Posted by Kerin Payne 3 months ago