Hi, I have some question : -Limit messages for Free chatbot ? ( Upgrade pro 30$ for 10k messages) -How to calculate messages ?, after over limit messages, What's happen to me ? -Pro plan can help me connect excel,google sheet,Sql,mysql,.... ? ( Do not use Third-APIs) -Do you have details between Pro and Free ? (Video, post,...) Thank you !
Posted by trungnguyen 28 days ago
Quick replies are great, but sometimes they need to be conditional, based upon information that we either have extracted from previous responses or have stored in custom vars. Simple example in 'Choose your own adventure' style: --- _You get out of bed and pad barefoot into the chilly bathroom. There is barely enough room to turn around and scratch your arse in here. A small window in the shower stall is open, letting in the cold night air._ **(Go back to bed)** **(Close the window)** **(Climb out window)** Close the window _After much banging and grunting, you manage to get the window closed, but that baby isn't opening again. It's now jammed shut tight in its sash._ **(Go back to bed)** Go back to bed _Rubbing your arms vigorously, you go back and sit on the side of your bed. At least it's warming up a little in here now. The rapping at the door continues, more urgently now._ **(Open the door)** **(Go into the bathroom)** **(Try to sleep)** Go into the bathroom _You get out of bed and pad barefoot into the chilly bathroom. There is barely enough room to turn around and scratch your arse in here._ **(Go back to bed)** **(Close the window)** **(Climb out window)** --- So in this final interaction, we don't want to show the **(Close the window)** **(Climb out window)** quick replies, because the window has been closed. The only way to avoid this is to have a totally different interaction for the bathroom where those quick replies aren't shown. And you need a separate interaction for the bedroom that takes you to that alternate bathroom. But when you leave the original bathroom, you can't have the quick reply take them to the alternate bedroom (with the quick reply that takes them to the alternate bathroom), because they might not close the window, in which case you want them to come back to the same bathroom interaction. The point is, just like we need variables and conditional logic that displays text only if the variables meet a certain condition (like above where _"At least it's warming up a little in here now."_ is displayed only if the bathroom window has been closed), we also need a way for quick replies to only be shown if a variable meets a certain condition.
Posted by Cliff Hall 3 months ago
Hi Team I think All are doing good . I got a problem in timeZone. Yeah let me Explain the problem . Am storing Appointment Time for UTC Format in my database now the issue is every time i convert the time based on user location timezone in world wide .now how i get user timezone from snatchbot please ping me if you have a solution
Posted by mohan 2 months ago
Hi, In my use case I would like to embed the bot in my website. I have a number of venues each of those with their own page in my website. I would like to embed the bot on those pages and the bot to be aware of what page is the user visiting. When the user starts a conversation I would like it to look like this: "Hi, welcome to the Davis Station's Sunshine Lounge" or "Hi, welcome to the Calzone Restaurant, how is your experience here so far?" Is this scenario possible? (imagine the user lands on this page from scanning a QR code). Thank you!
Posted by Valentin Draganescu about a month ago
Hola, qué tal? Tengo dos consultas. 1- Necesito cambiar el atributo de usuario luego de haberlo generado, de esa forma podré darle la opción a mis suscriptores de dejar de recibir mensajes. Por ejemple: cuando una persona nos escribe y desea recibir nuestros mensajes de suscripción el atributo X toma valor 1, y cuando desea dejar de recibir mensajes le cambiaría el atributo a 0. Entonces al enviar Broadcast puedo filtrar por atributo. He intentado hacerlo pero solo me permite crear nuevos atributos y no cambiar el valor de uno ya creado. ¿Cómo hago? 2- Si una persona ya no desea recibir ningún tipo de mensaje del bot, ¿cómo puedo eliminarla de la base de datos? o ¿cómo puede eliminarse ella misma? Espero su respuesta y agradezco de antemano.
Posted by Frank about a month ago
Hi, is there a possibility to have a Message like "I'm here, ask me anything" as an popup over the bubble for the webchat. So I mean the chat is still closed but the bubble says already hi. I saw that with other live chat tools and chatbots and I think that's a good chance to make the chatbot more visible. Thanks for you help Jan
Posted by Jan about a month ago
I've been battling with exporting the name and email collected from my chatbot using webhooks. I have successfully assigned both variables and set the proper value in my chatbot. The webhook also connects to my php script successfully. But I am not able to retrieve the values for "username" and "password" sent in the json POST request. Please can you provide a format for the json request so I know how to retrieve the values. Thanks
Posted by Dahlia 29 days ago