COMMUNITY
Can't find my page
Hello early my bot was working find then suddenly stopped
when I went to deploy it again on messenger I cant find my page it says that I don't have any page but I do have already two pages I tried to use another account or to open another page but I always can't find my pages what's the problem ?
Posted by Allagui houssam about 5 years ago
API question
Love the tool. I'm a api novice and I need help in establishing a connection with zapier. I need to send name email and message. How would I do it
1. When are you to use web hooks in an interaction vs Json api?
2. How do you setup Json api?
The instructions and video are very helpful but not as step by step as I need
Posted by Fred over 6 years ago
how can i change the size of my chatbot on the website
hi,
how can i change the size of my chatbot on the website
Posted by Mohammed Hemidah about 4 years ago
Display User name in-place of random string in conversation list
In User conversation list from https://snatchbot.me/conversation
It display random string for each user. How can i display email and user name in place of that random string. So that in future it will easy to search user and it's query.
Posted by chaitsi almost 6 years ago
After 5 minutes of inactivity my bot sends the user back to the welcome message
After 5 minutes of inactivity my bot sends the user back to the welcome message when they next click a button. How do I stop this?
Bot ID is: 27379
Posted by Joseph Davies over 5 years ago
Change text color to white
I see how to change the look of my chatbot, but I can't see how to change the color of the users' text from black to white. Is this possible, or is it always black?
Posted by Doug Rollins almost 6 years ago
Importing Users from bot on a idfferent platform
I have a bot created on a different platform and I am considering moving it to snatchbot. Is it possible to move my current users on that platform to Snatchbot? I have the Messenger ID of each user.
Thanks
Posted by Corey almost 6 years ago
API message to trigger email
Hi I'm using the snatchbot API channel on one of my bots to hook up to a contact form that sends customer information using the POST 'https://account.snatchbot.me/channels/api/api/...' request. My issue is that when one message is sent to this bot it only starts the conversation/session and so the 'Await response' interaction isn't triggered, and therefore no email is sent. However if I send the data twice, it does trigger the interaction and send the email.
Is there any interaction/config I can use to send an email whenever any data is sent to that API? If not could the 'Await response' interaction be changed so its triggered on the first message sent?
Kind regards, Kyle.
Posted by Kyle Watson over 3 years ago
Does Nested IF condition works in Snatchbot?
How do I do nested IF? As I am unable to produce the second IF
[IF([showVar=ordernameG1]=Mixed Dried Fruit (Vitamins & General Goodness)){[showVar=ordernameG1] x ([extractedData interaction=1627719 fallback=0]item(s)) $[MUL [[showVar=priceG1], [extractedData interaction=1627719 fallback=0]]]][IF([extractedData interaction=1629334 fallback=0]>4){[showVar=ordernameG1] x ([extractedData interaction=1629334 fallback=0]item(s)) $[MUL [[showVar=priceG1], [extractedData interaction=1629334 fallback=0]]]]}]}]
Posted by Thung Jia Cheng about 4 years ago
JSON API interaction not working
Hi,
I'd like to use a JSON API interaction in my bot. I want my bot to contact an API running on my PC on port 8080. So I created a JSON API interaction, and filled the field "Your API address" with:
<my_IP_address>:8080/<my/URI/path>
When I test it, I'm always getting the error message (field "Error Response" in the interaction). According to the logs of my API, I am sure that it received nothing. And when I send the request via Postman, it works.
Any idea about what's wrong?
Posted by QuentinR about 6 years ago