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Unable to Set DO NOTHING As Fallback

I am finding it difficult to set "do nothing as fallback I cant set other interactions but if i click "do nothing", it will just remain blank. it wont appear in the field what could be wrong?
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I am unable to embed links on telegram

despite using the format [url=LINK_URL]LABEL_URL[/url], the entire link still appears on telegram but it appears fine on the test chatbot on SnatchBot itself
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Change Bot Name

Hello, My bot keeps identifying itself as 'Customer Service Bot' when it posts a message in the chat window. But the 'Typing' message says the name of the bot for which I named it 'Christian'. How can I change the name that says 'Customer Service Bot' to say 'Christian'? Where do I go to change that? Thank you, Larry
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My Viber channel is inactive

I've successfully created a Viber bot and connected it as a channel but it didn't working. There are no message icon to open the Viber bot dialog.
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Recurring PayPal payments instead of one-time?

Building a chatbot for a nonprofit that typically asks for monthly contributions (much better than one-time). I don't see a way to do this with the PayPal integration. Is there any way to do so?
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how can i change the size of my chatbot on the website

hi, how can i change the size of my chatbot on the website
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Firebase api

Hi, do you have api to integrate with firebase DB
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API question

Love the tool. I'm a api novice and I need help in establishing a connection with zapier. I need to send name email and message. How would I do it 1. When are you to use web hooks in an interaction vs Json api? 2. How do you setup Json api? The instructions and video are very helpful but not as step by step as I need
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Can the webchat page be smaller when it opens?

i.e. is it (the webpage not the button) customisable for size as well as colour?
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Problem with Snatchbot Inbox

Hi there! I'm not able to access the Snatchbot Inbox. The Inbox keeps on loading. I don't have problem with any of the Snatchbot features except the Snatchbot Inbox. Also I've already contacted our IT department, we don't have connection problem on our end, and they stated that it has something to do with the website. Is there a way that I can fix this problem on my end? Thanks, Bob Sanders