Hi, I'm using Skype channel for the Bot to communicate with the user. I'm trying the below flow Bot: xxxx (request input from user in Skype) User: xxxx (responds with info. in Skype) Bot --> makes a call to a Webhook which triggers Workato (automation platform) to process the data Workato makes a POST call (https://support.snatchbot.me/reference#post-message) to the Bot with the response. We are able to view the response from Workato in Snapchat's reports (https://snatchbot.me/reports) but it doesn't appear in the Skype conversation. Could you please suggest how we can respond the user in Skype with the response coming from the external source. (POST call from Workato)
Posted by Vignesh 5 months ago
Hello, These 3 FB attributes works fine : [attribute=first_name] [attribute=last_name] [attribute=profile_pic] But these 2 do not show any value [attribute=locale] [attribute=gender] I have double-checked and my FB profile do have these info, but they do not show here. Any idea ? Thanks Cheers Alain
Posted by Alain VILLENAVE 5 months ago
Hi guys, I had a marketing bot running on my page facebook.com/themarketingshedau. It was working perfect and i was considering upgrading but now it seemingly has stopped working. New messages don't get responded too and even after i have copied the bot and reconnected it still doesn't respond to any message. Any ideas?
Posted by Kerin Payne 4 months ago
1) can bot do scheduled recurring reports? Or send a session response to admin whenever someone uses the bot? e.g every day at 5pm send a user response report. 2) how can the bot present data pinged from an external database/ systems? e.g. after the user typed their room number. ( 3245) this will send the real time info contact details of the 1) guest name, 2) email address, 3) checked in date 4) which platform they access bot in. e.g. ios or android phone/ desktop 3) Can reports be presented where all the responses are collected by the same user? e.g. John, response>> yes>> email address>> statement. At the moment, the reports are presented on separate rows by the same user ID. this is not convenient to see that its the same response by the same user.
Posted by jess cheung 3 months ago
How do I stop the bot from sending automated messages after I have replied something in the chat? "Await response" isn't a solution in this one. I want to be able to jump into the conversation anytime and the bot to stop sending messages when I have written something. Thanks in advance.
Posted by Rz 27 days ago
Hi, When i associate 2 NLP interactions (entity) and through the chat is activated the answer of one, after this interaction, when the client ask the second questions, the bot give me the answer of the first question. Bot ID 37620 Interaction: 537961
Posted by joao 7 months ago