ANSWERED

Notification on email

After a conversation on the bot, can we extract emails or phone number data from the conversation/chat on any particular email id??
ANSWERED

Json api attribute name

I am send some attributes using json api but i dont know how to fetch them in my code, eg if my attribute is Test then should i get it by $_POST['Test']?
ANSWERED

Check if the value from Date Extraction is before or after current date

Hi, I'm asking the user to enter the date of birth using the Date Extraction interaction. How do I make sure that the date entered is actually a date in the past, and not greater than the current date?
ANSWERED
ANSWERED

Can SnatchBot be integrated with Tableau?

Hello, I would like to know if SnatchBot can be integrated with Tableau. If not, then is there any data visualization tool that SnatchBot supports?
ANSWERED

Embedded Snatchbot on Sharepoint

Does Snatchbot support Microsoft SharePoint?
ANSWERED

sending custom atributes to my webservice

Hi, I set an atribute with [extractedData interaction=215130 fallback=TEXT], The attribute is sended to my server but instead of the value of [extractedData interaction=215130 fallback=TEXT] that need to be "2 days", shows this '[extractedData interaction=215130 fallback=TEXT] ' in my database. i displayed the custom atribute by calling the custom variable in the bot chat response and says 2 days but when i send throw snatchbot to mi webservice says the whole extractedata interaction declaration. There is another way to to this? Or onlythere are facebook atributes allowed to send throw webservice? Thanks in advantage.
ANSWERED

Extraction of Data

Is it possible to extract data that the users give and post it to our API? Meaning, I ask the customer their name, Email ID and whats the purpose of visit(Sales/Support) in 3 different interactions and if the purpose of visit is sales, I would like to move the customer to my CRM - so would like to pass these 2 info(Name and Email) to my CRM through a web hook - is this possible?
ANSWERED

on first interaction, bot presents the welcome message instead of answering question

I am running facebook messenger ads which allows the user to respond with a quick reply question. So the user clicks on the quick reply button in the facebook messenger ad and the bot is asked that particular question. I have the bot setup to answer this question but since it is the user's first time interacting with the bot, the user is getting the welcome message instead. When the user then repeats the question, all is well and the bot responds appropriately. So when it is the first interaction, how can I get the bot to answer the user's question directly without having to repeat themselves (because first time users get the welcome message)?. I'm a newbie here so I'm sure I'm missing something obvious, any help would be appreciated.
ANSWERED

Pass interactions without writing

Hello, I have a question, I can not pass interactions without having to put quick answers or without the user writing. I would like to go from interactions to interactions without doing anything, but the bot is waiting for something. Sorry I used Google Traslate