Hi, I'm trying first steps with the chatbot. I set up a start interaction but before the test bot shows my custom start interaction, it displays: "Hi! Thanks for getting in touch with us on our website. Please send us any question you may have and we will try to get back to you as quickly as we can." Can I somewhere turn this message off? I don't see it in the interactions nor in the schema. Thank you in advance! Micha
Posted by Micha Erbe 4 months ago
For instance, I want to make providing an email optional, or I want the user to be able to back out. How can I do that? From my testing none of the connections get evaluated if the text provided isn't a valid email.
Posted by Jason 6 months ago
Hello, Just to let you know I faced an issue with Global connections : - I used them for a while : OK - then I "felt" it started to mess the bot a bit - some kind of unfinite loops took place and the bot started to loop ob my FB messenger, becoming unstoppable. - I DELETED ALL the global connections - but when testing, it seems that some of them remained active despite de delation - no way to run correctly. - I duplicated to blot and run duplicated one as a new bot (copy of the other one with no global connexion). - the copy works fine, no issue. So, my point is that you may have an issue when deleting some global connexions, they could remain persistent and mess the bot as we cannot control them anymore (they do not exist). Thanks Cheers Alain
Posted by Alain VILLENAVE 5 months ago
Hi. There is something wrong with my bot "Enemito". On interaction 275458, webhook attributes are not being sent properly. I am getting: [usu_area] => Acho que precisamos recomeçar... (translation: I think we need to begin again...) [usu_mail] => Acho que precisamos recomeçar... [usu_materia] => Acho que precisamos recomeçar... [usu_nome] => Acho que precisamos recomeçar... Any help?
Posted by Mauro Lopes 5 months ago