COMMUNITY

is there any way where i can disable the session expiry? what is the maximum value?

Hi team, We were testing on our GT Metrix, https://gtmetrix.com/reports/geylang666.net , it indicates a few big block loading times originated from SnatchBot. The resources causing the long loading time include following: https://account.snatchbot.me/script.js?ver=5.2.5 https://account.snatchbot.me/webchat/getSettings https://webchat.snatchbot.me/webchat/api/getTranslation?lang=en https://account.snatchbot.me/customcss/custom/90758.css https://webchat.snatchbot.me/ccfb9bb9e78f7212b0c7fe0f413176d3557d99f3d83e4760e06f5e2b154b9dec?test=0&start=&botID=90758 https://webchat.snatchbot.me/styles.b6cf67c02155030082f7.css https://webchat.snatchbot.me/assets/img/loader.gif https://webchat.snatchbot.me/runtime-es2015.edb2fcf2778e7bf1d426.js https://webchat.snatchbot.me/polyfills-es2015.667e3ecbf276cf91f7cb.js https://webchat.snatchbot.me/scripts.283183af5a3027be6590.js https://webchat.snatchbot.me/main-es2015.0867bb2f2b1be1897826.js https://webchat.snatchbot.me/webchat/auth https://webchat.snatchbot.me/api/initDomain https://webchat.snatchbot.me/auth?hash=ccfb9bb9e78f7212b0c7fe0f413176d3557d99f3d83e4760e06f5e2b154b9dec&testing=false&recipient=guestc0683542e51d29fe1a9416c8d97c893d8a265381ce325f3218f415af4d61c86e https://webchat.snatchbot.me/webchat/api/getTranslation?lang=en https://webchat.snatchbot.me/assets/fonts/roboto/Roboto-Medium.woff2 https://snatchbot.me/img/bot.png https://webchat.snatchbot.me/assets/img/png/bot.png And also, there is Gstatic call from SnatchBot: https://fonts.gstatic.com/s/materialicons/v50/flUhRq6tzZclQEJ-Vdg-IuiaDsNc.woff2

Struggling to find a way of how to get a user id to store data user chat history in MySQL so everything is neat rather than one messy field

Is there a way to email the entire chat session to an email address? Send email only send the previous interaction but not the entire chat session.

I can't use Snatchbot because it does not accept user image input. I have unpublished my Line Bot, and even tried to fully undeply the bot, but the persistent menu still stays there. How do I remove it?

Hello, i want to add minimize feature on my chatbot and also want to edit some css file. I am uable to edit css file. Please help!!!

Is it possible to send an error message from json api? If it's not possible, i hope could be an interesting add on to json api. I could use it to validate user input and request it to verify data inserted telling it the right format

Do you have a list of supported languages?

From https://support.snatchbot.me/docs/working-with-user-responses It's not free. Is there any other way that I can connect to the google sheet by bringing the conversation data that I want to display on the table?

Hello, I have a new issue when trying to use a FB channel, it used to be OK before but I have an issue now. My FB account is connected : OK But I cannot see any of the FB pages managed. I have tried to create a new page using your regular procedure, the page is create in my FB but again I do not see it in the list. Even when I refresh. A video here of what I do: https://www.dropbox.com/s/8puwa41r0u5snoo/Enregistrement%20de%20l%E2%80%99%C3%A9cran%202019-02-01%20%C3%A0%2022.34.42.mov?dl=0 I have tried with other bots, different browsers, closed and re-open my FB, etc Nothing works. Any help ? Thanks Best Alain