ANSWERED

Increasing the speed of Chat Bot

Hello, The bot's interaction is rather slow. How do we increase the speed? Thank you in advance for your advice.
ANSWERED

Minimize the chat box in the website/web page

Hello, Could you guide us on how to minimize the chat box on the website/webpage? Much thanks!
ANSWERED

NLP training time too long

Hi, I am trying to train a new custom NLP model. It is been running for 2 hours for just 7 samples. Does this usually take so long to train a single model?
ANSWERED

Weatherbot demo

How you take city name in Weather-bot demo?
ANSWERED

could not link snatchbot to facebook

I click on my bot, then channels, then messenger then login to facebook. I follow login process, select a page and accept all permissions. At the end of the process I see an error message showing " Could not link SnatchBot to Facebook You may not be connected to the network or we could not establish a connection with our server. Check your connection and try again later."
ANSWERED

Pass the conversation to a human

Can my bot be programmed to pass the conversation to a human at some points and stay quiet. This would be better than struggling when it is not trained and has no answers
ANSWERED

Insert html into json message

could i put in the json message html code or not? For example { "user_id": "2", "bot_id": "1", "module_id": "3", "message": "<div> ok </div> ", "suggested_replies": [], "cards": [], "blocked_input": false } Can i made 2 different text lines with only 1 json message?
ANSWERED

Carousel format gallery

Hi everyone, how to change carousel type from this https://imgur.com/a/tf4ag into https://softbankroboticstraining.github.io/pepper-chatbot-api/images/Pepper_Data_Model-Picture_And_Text_Response.png can snatchbot do that?
ANSWERED

Open link in a same tab?

Hi, would it be possible to open a link in a same tab thus terminating the conversation with a bot at website?
ANSWERED

Repeated messages

Hello, I'm having a problem with the facebook messenger. Every day I send a new message to my subscribers, but there is a message (sent on June 17) that is sent only to some people up to 4 times a day. In addition, an audio message is usually sent where a voice is heard saying numbers. It's very weird. I have verified and do not have scheduled or repeat messages. But still both the old message and the audio are sent alone, to anyone and many times. You can help me?