COMMUNITY

Does your chatbot work with Joomla?

Yes, why not, it’s the message stored in the database.

Good morning, I'd have some questions about Snatch: 1) Is it possible through Telegram API Bot to make your bot support Markdown or HTML? Since that there's a code for parse_mode (method), to include one of them. Now if I write something in the message's field through HTML, like for example: <b>Hello/b>, the bot would show literally <b>Hello</b> and not *Hello*, in bold as it should be. Also this kind of forum supports Markdown, why don't include it on Snatch? 2) How can I ban an user from my bot? Also, is there a way to implement a sort of anti-flood? Always on Telegram 3) Whenever an user triggers an interaction (for example /start), if this latter writes an input the bot can't recognise, the bot will just keep sending the actual interaction (in this case /start). Is there a way to make sure the bot doesn't respond at all when an user inputs something not recognised by it? 4) I read the pricing section and the differences between the free version and the pro one. What does actually mean "access to all basic features"? And which features does the pro version have, that the free one doesn't? Just the plugins and features the you can always get through Third-Party APIs? Talking about features, I already know about the premium support and that there's no branding. I hope you'll just keep adding plugins and unnecessary features and not become like some other platform where without paying you can't literally do almost anything. It would be a real pity. 5) Do you have any "schedule" about adding and improving Snatchbot's features also on other Channels like Telegram and not just WebChat? For example I would like a lot to be able to choose the position of the quick replies buttons. 6) I read someone talking about the new features of Snatchbot...Are these features the ones of the update of July or did you do another update recently? Also, are these features (mostly) free (except of course for plugins, etc.)? Thank you in advance for the answer and good job!

Hello Team, I am Benita & creating a BOT. I would like to create a text/excel file for the BOT conversations whenever the BOT is not able to respond the user query. Planning to attach this file in any of the tracking system (Mantis/JIRA). Is there a way to download the conversation & create a file (txt/excel) through SnatchBOT api. Thanks & Regards, Benita

I have been trying to figure out how I can put my bot in a chat group within line messenger and have it answer within that group. When ever I trigger the bot it responds back in a 1 on 1 message instead of in the group it was triggered in.

My bot needs to take whatever the user types and search for relevant results. I created the Google Custom Search Engine (GCSE) as required, and have pasted the API key and engine ID. When I tested the CSE on the Google control panel (on developers.google), it worked as I expected it to work. However, on the bot, it any query triggers the error response. How do I use the Search interaction?

Just signed up and having a play with the templates/examples - can't get the bots to repspond or start welcome messages in either test or via web channel. Any ideas?

Is it possible to interact with a user that is currently awaiting Response, using snatchbot API get message and post message from a self developed web app? I would like to have a way to use bot as some kind of routing service for messages incoming from any channel to my app

How can I stop the Chatbot when I started to interact with people live?

If answer 'no', then when this opportunity appears?