I am new to snatch bot , I build my first bot but I am facing a problem . The problem is when the BOT ask an "essay question" to the user it doesn't accept the USER TEXT ANSWER . whenever the use type and answer the BOT resend the last interactions . How can I stop this ?
Posted by Dr.Ahmed 11 months ago
Hi Team, Thanks for all the help. I found a silly issue, while chatting when a new instance comes and User clicks on the Arrow without typing anything, it gives the last conversation text as reply. Please suggest is we have a solution to this. Thanks, Prashan
Posted by Prashan Kumar Bawari 11 months ago
Dear Snatchbot community, I have been testing Snatchbot and really enjoy the experience. My main objective is to learn enough about the technology to be able to share with our Academics and teaching staff in the College of Arts and Social Sciences, so that they could in turn use bots to teach and/or improve teaching and learning experience. Would someone be able to help me clarify a few things? So when I add a connection I can choose between: - Response to this interaction (so far I have been using this option) or - Extracted data from this interaction or - Custom variable Could someone please give me examples of how these options work? would you have screenshots of your work? Also, has anyone tried the other options: - contains (whole word) - contains (any part) - contains all of I am a bit confused... which one is the best option - I know that if they are all offered as an option, it means that depending on what we try to achieve we would choose one specifically, but I can't figure out when to use which. Would greatly appreciate if someone could give me examples. Thanks a lot for your time, Have a great day! Joelle
Posted by Joelle 6 months ago
Hello early my bot was working find then suddenly stopped when I went to deploy it again on messenger I cant find my page it says that I don't have any page but I do have already two pages I tried to use another account or to open another page but I always can't find my pages what's the problem ?
Posted by Allagui houssam 5 months ago
Hi, I just create a new pages in Facebook and add the channel to my bots. However, when try to message the bot from facebook messenger, it seem there no response at all even after choosing restart command from persistent menu. I try to follow the documentation provide but it seem too simple to follow. Is there another setting for me to configure?
Posted by Amir 2 months ago
As in title, I can't add my bot to messenger. I do the following steps: Add another channel Facebook Messenger Use page (I pick a page) Save a greeting message Then I go to "messenger extensions" I click "submit your bot" I pick a page, and nothing happens? I couldn't find any tutorial on how to connect the bot to messenger, Could you please guide me through step by step? Thank you in advance
Posted by Lukasz Krauze 11 months ago
Hello there. I created a good-bye intent, with a NLP model consisting of user utterances like Thank you, I will close this discussion now etc. (in German, so I made examples like "Danke" and "Ich möchte das Gespräch beenden." When "training" the model and setting the settings, first I chose 1 . With this setting, when writing "was kostet das" (how much does it cost) the sylable "da" from the german word "das" (=it) gets recognized as part of "Danke" and the bot jumps to the wrong intent. So I tried to use the setting 0 , but I do not understand your description in the docs on how to set the values for train postage / normal form. How do I use it for the german language? Any setting I tried did not work well.
Posted by Katrin Heggli 10 months ago