Hello I had a problem with a bot that I had created. it worked well and when I wanted to test on Facebook. I had no reaction. Then I went on my profile snatchbot the bot was deleted and I ended up with old bots that I had done when I tested the functions and when I want to reconnect to my Facebook I receive this message "Unconfigured application: This application is currently under development, and you can not access it." Use an authorized test user account or contact an application administrator to gain access. " I do not understand why this sudden change If you can help me thank you in advance
Posted by Jean-Frédéric Kouamé 8 months ago
Hello there. I created a good-bye intent, with a NLP model consisting of user utterances like Thank you, I will close this discussion now etc. (in German, so I made examples like "Danke" and "Ich möchte das Gespräch beenden." When "training" the model and setting the settings, first I chose 1 . With this setting, when writing "was kostet das" (how much does it cost) the sylable "da" from the german word "das" (=it) gets recognized as part of "Danke" and the bot jumps to the wrong intent. So I tried to use the setting 0 , but I do not understand your description in the docs on how to set the values for train postage / normal form. How do I use it for the german language? Any setting I tried did not work well.
Posted by Katrin Heggli 7 months ago
Hey, i am having troubles with the NLP part, the BOT does not seem to use my custom NLP, furthermore, it does not respect the "do nothing" policy either when it comes to the "Helo" interaction. Do you have any recommendation to resolve my problems? Thanks in advance!
Posted by Georgi 3 months ago
I've been having trouble with the connecting to wss://snatchbot.me/bot/ws using jQuery. I find that when I'm logged into the backend of Snatchbot on the same browser that I am using to utilize the websocket it communicates fine. When I am not logged in however, I simply do not get any sort of response. I'm pretty sure it has to do with the userID cookie that Snatchbot sets. Is there any documentation from Snatchbot that covers the steps needed to properly utilize websockets?
Posted by Matt Cole about a month ago
Hello - I love Snatchbot! I've been having a great time using it but have gotten stuck around the custom variables and arithmetic... 1. In my interaction 280391 - I am looking guide answers over 10,000 to interaction 280399 and answers below 10,000 to interaction 282547. I cannot figure out how to do so. 2. In intereaction 282362 I am looking to take the answer of interaction 280391and multiply it by 0.96. I have spent hours trying every combination of custom variable and extracted data but I am missing something in plain sight. Please advise :)
Posted by CG 10 months ago
When a channel is disabled it still appears in the channel options in the chat window for the end user! Plus when a web channel is disabled the icon still appears on the web page, and when clicked displays a blank chat window?! Surely it should disable the chat icon otherwise it it is a BAD user experience!?
Posted by Captain Eon 8 months ago
Hello there I started a bot project in which I require the bot to search an external data base for responses. I've using Integromat for better understanding your service, and I see no response back from integromat. I've tested the integromat scenario and works well. Please can you point me in the right direction to make this happen. Thanks in advance.
Posted by Rocky Oropeza 3 months ago
I actually want to provide the duration between current time and my given time to my bot use. Suppose I have a theater and my user want to know how much time left for the next show. So I want to give a time list with will provide the information about when the last movie started and when the next movie will start. In this case, how should I will be able to use snatchbot for this problem.
Posted by Md. Shohanur Reza Badhon 10 months ago