COMMUNITY
Option to the user close the live chat and for example, come back to the menu
Is there any way (logic) to the user close the live chat and go the other interaction of the bot?
Imagine, if the professional leaves the chat before the last client interaction, is there any way to give to the professional to get an service evaluation through the chat? (like an option that is always present like an option to the client finish the chat).
Posted by joao over 5 years ago
No Close option in chat bot showing on my website
Hi, when somebody open chatbot on my website www.solacebiotech.in, its not showing close option. Please tell me how somebody can close the chat bot if they don't want.
Posted by Satish Sharma almost 6 years ago
Can I remove the Snatchbot branding?
Posted by Sarit Barzili about 6 years ago
Add delay for Auto open option.
Hello,
I'm using the SnatchBot in my page with auto open option. But I need some delay like 5 seconds before chat windows automatically. I didn't find any option in the configuration.
Could you help me regarding this
Posted by Shreenivass almost 5 years ago
Telegram Group
How am I able to create a bot for telegram group and be responsive when some questions are being captured so the bot can reply it?
Posted by X over 4 years ago
Send conversation to my email?
Is it possible to set up my bot to send me an email of a conversation? I put an email card with my email on the last message of my bot, but it doesn't send me anything. I don't want to have to continuously check up on my bot to see if someone used it. Is there a setting that I missed?
Thank you.
Posted by Erik Riffle over 5 years ago
How to remove chatbot account when FB pages already delete
Hi. I don't know how to fix this problem. I cannot access my dashboard.
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Page Connection Lost
Connection to this page was lost. Sometimes this happens after you log out of Facebook or change Page settings on Facebook.
Nothing to worry about, just press "Reconnect Page" and everything will start working again.
Posted by Hafizah about 4 years ago
How to remove snatchbot from my facebook page.
Hi there,
I'm trying to turn of and remove my snatchbot chat from my facebook page without success.
I've followed your steps to remove it from the channel setting but it still showing on my facebook page.
Please check my screenshots:
https://ibb.co/f1Gs8p
https://ibb.co/cEMTEU
https://ibb.co/nG0c8p
as you can see in the third image link I'm not able to change or disable any status of snatchbot 394353490931600 and the chat.
Could you help me?
Thanks
Posted by Hasan over 5 years ago
Not case sensitive
Can the bot ignore case (treat upper and lower case the same)?
Posted by DG almost 6 years ago
How to have a hover text over the chatbot icon?
Hello,
I would like have a hover text over the chatbot icon, is that possible? If so, please provide the steps. Thanks in advance.
Posted by Abu Sadeq over 5 years ago