How do I export responses by users to a report I can see. Looked at the user interface and see JSON in XML format and see conversation format but I am looking for an Excel format that will show me line by line the question a user responded to along with the answer they provided during the chat session. Thanks
Posted by Mike Mac about a year ago
Hi, I'm asking the user to enter the date of birth using the Date Extraction interaction. How do I make sure that the date entered is actually a date in the past, and not greater than the current date?
Posted by Abhishek Agarwal 11 months ago
Hey there, Can you tell me please how can I send some messages at a specific time? For example, someone subscribed to a bot, chose to get a reminder at a specific time and then bot will send some message at a specific time to the user. Thanks.
Posted by Serhii 10 months ago
Is it possible to set up my bot to send me an email of a conversation? I put an email card with my email on the last message of my bot, but it doesn't send me anything. I don't want to have to continuously check up on my bot to see if someone used it. Is there a setting that I missed? Thank you.
Posted by Erik Riffle 10 months ago
Hi, I have setup a bot in which I need to permanently save specific user attributes, so that I can broadcast a message to them based on their input (e.g. send a message to all people who selected friday as there favourite day). It works great on web chat: https://snatchbot.me/webchat/?botID=44972&appID=tqRaMKDXxC4JmJK2UZpd But not very well at all on Facebook Messenger (https://qurl.gq/93). Either users attributes do not save at all or they get deleted when the bot goes to the next message. Please assist me. Thanks Kai
Posted by Kai 5 months ago
Hello I am not able to use reports to view all the message chat in a proper sequence, all the messages are shown in a shuffle way. Kindly view my chat bot and suggest me how I can get all the data given by my customer on chat bot.
Posted by Satish Sharma about a year ago
Hi, I want to get phone number and emails from users and pass to third party api eg of email autoresponder. So far, it seems I can only pass either email or phone number and not both. Kindly help. Thanks.
Posted by Jide 11 months ago
For example the bot asks for the users name, date of birth and favourite football team. Then an email is sent in the following format. Name: Josh Smith Date of Birth: 27/03/1950 Favourite football team: Barcelona Thank you
Posted by Joseph Davies 10 months ago