Continue with conversation after NLP negative words

Hi guys, me again:) this question might be a bit complicated to ask. Let me make an example: I chose the NLP for negative words. In my conversation I do have the interaction, where my chatbot asks the user "what is your name?". Now if the user writes e.g. "damn" instead of his name, my bot would answer whatever I chose him to answer to negative words. How can I manage that the chatbot will continue with the conversation after this? Thank you so much!

Posted by Julia Egli 4 months ago

Format the gallery design when using the web widget channel

Hi, Is there a way that I can change the format of the gallery from https://imgur.com/a/tf4ag to https://www.google.com/search?biw=1280&bih=663&tbm=isch&sa=1&ei=X3PVWoTLMsq3jwTI54XgBw&q=facebook+chatbot+gallery&oq=facebook+chatbot+gallery&gs_l=psy-ab.3...3125.4689.0.4851.9.9.0.0.0.0.74.473.9.9.0....0...1c.1.64.psy-ab..0.4.211...0j0i30k1j0i8i30k1j0i24k1.0.qopb7q95uS4#imgrc=sSZxyCpLjclmbM: Look forward to hearing from you!

Posted by Shivankit Sethi about a year ago

Add new users to one accounr

Is there a way that I can have an admin account and then add people to it so that they can edit it and create bots?

Posted by Noah about a year ago

Daily Report

Hey, is there a possibility to generate daily reports on user inputs or any other means of report for the future analysis.

Posted by Baskar 11 months ago

Integration of chatbot to registration form

If I click submit button then can my chatbot move to any other page like registration form? So that user can make their entry on form itself

Posted by Deepa 10 months ago

After I add my bot on Facebook Messenger can I edit my bot on their platform instead of Snatchbots site?

Posted by Joquel Halyard about a year ago

Line break breaking mid-word

Is there a way to make the chat break up the line after the word, rather than in the middle? The way my bot is functioning now splits up individual words onto separate lines, which makes sentences quite difficult to read. This is through web chat.

Posted by John about a year ago

Stoped working on facebook

This week All my bots stoped working on facebook I am really worried, what is the issue

Posted by marcos paulo pereira perfeito 12 months ago

Not able to Create Custom NLP Model

Hi Team, Thanks for all the help in past. I have encountered a new issue. While creating a custom NLP model, I am not able to save the samples to model. The blue color save button doesn't gets activated. I have very much added words but still not able to save.

Posted by Prashan Kumar Bawari 11 months ago

on first interaction, bot presents the welcome message instead of answering question

I am running facebook messenger ads which allows the user to respond with a quick reply question. So the user clicks on the quick reply button in the facebook messenger ad and the bot is asked that particular question. I have the bot setup to answer this question but since it is the user's first time interacting with the bot, the user is getting the welcome message instead. When the user then repeats the question, all is well and the bot responds appropriately. So when it is the first interaction, how can I get the bot to answer the user's question directly without having to repeat themselves (because first time users get the welcome message)?. I'm a newbie here so I'm sure I'm missing something obvious, any help would be appreciated.

Posted by Dag 6 months ago

Chatbot size

Ist the size of the chatbot on my website individually adjustable?

Posted by Gerrit 5 months ago

Web Channel

Hi I have embedded the bot in my website and it works perfectly on desktop. On mobiles I can also see the bot but the field for typing in a question is not visible. Many thanks!

Posted by Daniel Schweizer about a year ago

Set width ?

Is it possible to alter the width of the chat window ? If so, how ? Thanks

Posted by c s 11 months ago

insert a google form link in my bot's answer

how i insert a google form link in my bot's answer

Posted by Igoress Be 9 months ago

Issue with facebook's official wordpress plugin

Hy, I tried to implement snatchbot script into wordpress messenger plugin. It works fine, except that Persistent menu Restart button click and Text Card button clicks are not working. All in all, I think there is a problem with Messenger Wordpress Plugin button clicks.

Posted by Kristian Komjati 7 months ago

Attributes do not save for facebook users

Hi, I have setup a bot in which I need to permanently save specific user attributes, so that I can broadcast a message to them based on their input (e.g. send a message to all people who selected friday as there favourite day). It works great on web chat: https://snatchbot.me/webchat/?botID=44972&appID=tqRaMKDXxC4JmJK2UZpd But not very well at all on Facebook Messenger (https://qurl.gq/93). Either users attributes do not save at all or they get deleted when the bot goes to the next message. Please assist me. Thanks Kai

Posted by Kai 5 months ago

How to <br> text?

Hi, I want make my text <br/> how to? thanks.

Posted by teb cheasarat about a year ago

Multiple Instances of a Channel In One Bot

We want to build a bot that is appropriate for adding individual customers in the same industry. Each of which might have their own facebook page, twillio sms account, etc. We don't want to have to copy the bot logic for each new customer that comes on, but rather have a bot capable of handling multiple instances of the different channels. Is this possible?

Posted by Andy Weeks about a year ago

Bug on webchat design

Hello, The webchat menu cuts some of the options. I have 3 options and the 3ª its cuted down, even if i make zoom-out on the browser i can't see it. https://imgur.com/a/Hzpco Thanks

Posted by João Antunes about a year ago

Button in Galley is not working.

Hello. I used Button to link a Block in Gallery, and I conformed that work well in "Test This Bot". But in my web site to embed SnatchBot, when I click same button, it seems to be not work.

Posted by Juyoung Kim about a year ago