COMMUNITY

I've been experiencing issues with using the persistent menu for facebook messenger. Even when I added bot messages and saved it on a bot, the quick replies over messager doesn't show them. When I removed the persistent menu button for 'restart', it still displays it. Apparently, I do not have such issues over other platforms such as webchat. Please look into this issue. Thank you

How can I add emojis on my buttons?

Hi snatchbot, i have an issue, can snatchbot send email alert with format message? it's like Bot: What is your name? user: tony bot: where do you work? user: indonesia . . . what your email? [email protected] what your phone number? 9799799999. and then snatch give an email alert with message like Bot Name: Tekomsel IOT (prototype) Bot ID: 10372343244 ModuleID: 24324 Platform Type: webchat UserID: webchat.152342342319197484700.testing User message: tony, indonesia, [email protected], 9799799999 can snatchbot do this? there is no documentation to make this..

I am interested to Develop a chatbot using python, which will have the capability to fetch data from external sources like Excel and do some operations like grouping, summarize and view the final data to the user. Can anyone help me out.

Hello, We have successfully embedded our chatbot into the website. However, when we open the website via mobile phone, the text on the chatbot panel is out of alignment. How do we fix this problem?

how i insert a google form link in my bot's answer

Hi, I'd like to set custom attributes with a view to sending it using a JSON API interaction. I want to set these attributes with extracted data from previous interactions. To do this, I include the following lines in an interaction: [setAttribute attr1=[extractedData interaction=174248 fallback=0]] [setAttribute attr2=[extractedData interaction=174259 fallback=0]] But I can see in the logs of my api that my attributes are: {attr1: '[extractedData interaction=174248 fallback=0', attr2: '[extractedData interaction=174259 fallback=0'} And some extra brackets ']' are printed in the chat. Am I doing anything wrong? Thanks for your help.

Hello - I wanted to know if SnatchBot has a mobile app. The reason for this question is because I wanted to be able to take over a live chat from a chatbot from my smartphone. Is this possible?

I need to get the message data to mysql when someone chat using snatchbot. Is there any API or webhook available?

Hello, In my scenario i would like to send the bot an greeting message, and the bot to reply with my name: Hello $username, how can i help? Is it possible to pass from backend to snatchbot a customVariable that will hold my name trough JSON Api? Simple scenario: 1. User: Hello Snatchbot, i need help. (in this step i need to be able somehow to make a POST request to my backend, and retrieve the JSON response with custom variable $username=Alex) 2. Bot: Hello Alex, how can i help? (in this step customVariable $username has value Alex)