COMMUNITY

Hi, I would like to know if it is possible to do a phone number validation before having the whatsapp bot responding a person. As example, I contact the bot via whatsapp, and ask for something. Before answering, the bot validates that I am "on boarded" to talk with him. Otherwise, will answer something like "I'm sorry, I'm not allowed to talk with strangers" or something like that. Thanks!

I am looking to display a global Bot statement that is executed on every response the bot sends. This global statement will have 2 quick replies: "Go Back" & "Live Chat" I want this interaction to be displayed on every response the bot sends to user. Some help please?

Hey guys! Can we create automated sequences for Messenger on Snatchbot? Example: the user clicks on a button and automatically subscribes to a sequence, where he will receive a message in 5 minutes, another one in 24h, other one in 48h... Can we do it? Thanks!

My facebook account has several fanpages. I want deploy my bot to another fanpage but only one default fanpage appears in deploying window and I could not deploy it.

Icon get reset on a bot a random times

Good afternoon. I decided to implement a system based on redeemable codes: the user inserts the code and so receives for example 5 gems. In the "Configure" section, on the first interaction I set the attribute "gems" with value 0. I used an if statement like this: [IF(responseToInteraction=ID fallback=)=[attribute=gems]{Congratulations, the code was successfully redeemed and you received 5 gems!} Now, I need the 5 gems to be really added to the user account and of course the value must be kept, so in the end I did something like this: [IF(responseToInteraction=ID fallback=)=[attribute=gems]{Congratulations, the code was successfully redeemed and you received 5 gems! [setAttribute gems=ADD[[attribute=gems, 5]]]} But when testing the bot and reaching the interaction, it's like this: Congratulations, the code was succefully redeemed and you received 5 gems! ] As you can see there's an extra ] because it looks like arithmetical functions are literally set as attribute values and don't get executed. So I guess I can't do arithmetical functions on attributes like this. Any idea o workaround? Thank you in advance.

I want the user to give me email, name and phone number I can extract and highlight mail address and phone number but I cannot highlight user name I want this three-parameter for further processing

Hi, I have the same problem. I found that Snatchbot is loading Google Analytics. I am not sure how this affects our tracking data. I was not able to disable GA. This is our bot ID: 103387 I don't want to post our website URL here. Can you somehow help me?

Hi: Could you help me to know why this message appears on all the new bots that I make? Regards.

Hi, i am trying to have a shopping bot, how/where would i save the order.