COMMUNITY

I'm looking at https://support.snatchbot.me/v1.0/reference and trying to get this to work. I can send an initial 'get' request and for a first-time user I see see no messages. Fine. I can send a post request with a message and user ID as per the reference doc and I get the first screen back. If however I post anything else on behalf of that user id, I get nothing returned until the session has timed out at your end. ```ruby # => {"cards"=>[], "messages"=>["How can I help?"], "speech"=>"", "status"=>true, "suggested"=>nil} ``` but send anything else within a few minutes and.... ```ruby # => nil ``` Is there a problem or am I doing something completely wrong?

Hello Snatchbot team, First I would like to thank you for this awesome work that you are doing. I have recently begun to test the NLP features, following the step-by-step tutorial in your documentation. My problem is that when I add a new sample to my model, the text I type in the text field (text to be analyzed) is displayed in reverse (just like this : siht ekil tsuJ) In Chrome and Firefox last versions. Is it normal ? Or due to the new interface ? I use the french version. Thank you very much for your time, Lucas

Hi, is it possible to re-use data from a previous conversation. EG, Name, location

My bot was working on my web site last week and now it's stopped displaying? <link href="https://snatchbot.me/sdk/webchat.css" rel="stylesheet" type="text/css"><script src="https://snatchbot.me/sdk/webchat.min.js"></script><script> Init('?botID=26614&appID=webchat', 600, 600, '../images/chatbot-logo.png', 'rounded', '#FFFFFF', 50, 50, 35, '', '1', '#FFFFFF', '#FFFFFF', 0); /* for authentication of its users, you can define your userID (add &userID={login}) */ </script>

Can I use the bot on "facebook marketplace"?

Good morning, by any chance is there an option to just disable an interaction without having to delete? if I ever want to enable it again? Otherwise it could be implemented by Snatchbot. Thanks!

how to import photos

Hi, we encounter a weired behaviour. Only on Mac with current Safari the site where the bot is included scrolls down after a few seconds. If we remove the bot it doesn't do that. What can be the reason? KR Jan

Hi Team, None of my bot is sending any attributes and shooting the email from PHP. Please fix this ASAP. Till yesterday everything was working fine. All the bots are live. Thanks, Prashan

I need to validate if the user response match with 11 character. This will allow me to make a ID validation.