Hi, I'd like to send data to an external API using a JSON API interaction. However I can't find any instruction to pass extracted data from several previous interactions. The only thing I can currently pass is the response to the previous interaction. Is it possible to pass several messages using a JSON API? For example, is it possible to add extra fields into the JSON object that is sent? Or can I include these data into the url? Thanks for your help!
Posted by QuentinR about a year ago
Ольга, добрый день! Хотелось бы попробовать вашу платформу, но не нашел русского языка. Могу ли я получить саппорт на русском языке? Прочитал что сервис бесплатный, но где вы видели еврея, который работает за просто так. Находясь в Одессе, я чувствую подвох, но где? Объясните Читал в вопросах, что есть ваше брендирование на бесплатном тарифе В также есть версия pro, но о ней нашел информацию только на вашем канале Youtube. И опять же нет ни цены за PRO и с какого порога (подписчиков, отправленных сообщений) она начинается?
Posted by Геннадий about a year ago
Hi there! We need to install the chatbot to our platform. The issue is next: chatbot should play the personal assistant role. Userstory: customer leaves his email and asks a question in chat. Bot reads this, send him a defualt message like " please give me a few minutes, I need to check", then he goes to our DataBase (like a search), finds the F&Q table (with already prepared questions and answers)m then he looks for most aprropriate questions (by using words from customers question) and sends the most suitable answer to the customer. If there no useful content in F&Q table, chatbot sends the default message to user that our support will connect with hime in 1 day at the same time the users question goes to the support email. And now my question is: Can you please specify if your services could be useful for us or not? Many thanks in advance.
Posted by Valentyna Kerzhentseva about a year ago
Hi, Kindly check my chat receipient id :1522531704522977, in this chat person is giving his correct mobile number but the same is not recognized by the chat bot. Kindly add all the current series in the chat box functions as early as possible to avoid any sort of discrepencies.
Posted by Satish Sharma about a year ago
Hi there, Once again I would like to thank the Snatchbot team, you guys are doing an amazing job with providing us this great tool. I have an issue with my chatbot : it seems it randomly generates audio files with text-to-speech which reads with an english voice and accent the french messages of my bot. I have checked every interaction and text-to-speech is disabled on all of them. Though, it looks like the bot keeps randomly generating and sending text-to-speech to the user, sometimes even a 0:00 audio file. Can you please help me, as it represents a serious trouble for User Experience ? Thank you very much, Have a nice day !
Posted by Lucas Roquilly 9 months ago
Hello, I am trying to build a food ordering chatbot using Snatchbot. The Restaurant is only available in a single city, Is there any way for me to validate that address such that only people with addresses in the particular city can go through and order. I will be deploying this in Facebook. Can this be done? Thank you!
Posted by Ashit Pati Tiriya about a year ago
Hi, I am building a bot that should be sending reminders each hour. (This is not a broadcast to all subscribers, but it is part of the individual chat). I can't find the functionality that allows me to set a delay time for my messages. How can I do that?
Posted by Marina about a year ago
Hi, is it possible to keep Custom Attributes persistent, so I can keep data related to a user between the different sessions? For example, a customer purchase an Unlock features in the Bot and paid for that, I need to keep record of it so he can always access to the upgraded features. Thanks. Best. Alain
Posted by Alain VILLENAVE 5 months ago
I need that the bot at the end of conversation, capture the URL location using this simple script: <script> document.getElementById("demo").innerHTML = "The full URL of this page is:<br>" + window.location.href; </script> Is it possible to be made? Thanks!
Posted by Willian about a year ago
The attribute is successfully sent to my server but instead of the value of [extractedData interaction=179415 fallback=TEXT] , this whole thing i.e '[extractedData interaction=179415 fallback=TEXT] ' is being sent. Ex: if [extractedData interaction=179415 fallback=TEXT]= email@example.com, then instead of getting firstname.lastname@example.org on my server i am getting [extractedData interaction=179415 fallback=TEXT]
Posted by Shrey Vats about a year ago