ANSWERED

Context lose

My bot loses the chat context and starts again from the welcome message
ANSWERED

After the maintenance intent NLP doesn't work properly

After the maintenance some of my intent NLP return true if I use the test function with a sentence. But when I write the same sentence in the test chat the bot doesn't recognize it or respond with an erroneous interation and viceversa.
ANSWERED

Más información respecto al nuevo canal de WhatsApp

Buen día, observo que luego de la actualización en "Canales" esta disponible WhatsApp del cuál me gustaría conocer más información ya que estoy interesada en desplegar mi chatbot en este canal.
ANSWERED

I can confirm that attributes are really broken now

It looks like after update, reset of attributes value is really broken this time, please fix asap. You can try my "test" bot which I already talked about.
ANSWERED

Snatchbot Maintenance

How long does the maintenance take? We have a very urgent client meet in 3 hours
ANSWERED

SnatchBot integration with PracticePanther

I am an attorney using PracticePanther as my business database. I would like to use the Bot to confirm some personal information (name, address, age, SSN) housed in PracticePanther. Changes to existing data and new client data collected should post back to PraticePanther. Question 1. I did not see existing zaps on Zapier for this. Should I be worried? Question 2. How do I estimate the monthly amount to budget for this interactive solution. Thank you. Steve
ANSWERED

Iphone sms

Hola, estoy probando el bot ya conectado a twilio y los SMS funcionan bien en Android, pero en Iphone no aparece nada. Como resuelvo este problema?
ANSWERED

chat window size editing failed

Trying to put this css console and save ...not working window size does not change { height: 400px !important , width: 1500px !important } .chat_body { height: 400px !important , width: 1500px !important } .iframe please help .
ANSWERED

Searching for a value from google sheet and then displaying a value from another column in chatbot using Zapier

Hello, I followed the tutorial of how to insert data into google sheet using Zapier and it works. Right now, I made 2 columns called Name and Progress in google sheet. I would like the user to type his name and then using Zapier to search for the name and then return the progress of that name. In Zapier I have 2 steps, Catch Hook and Find or Create Row in Google Sheets. Also, I think I should add another step that sends back the progress that corresponds to that name. However, I don't know which one or how to do it. In Snatchbot, I would like to know how to receive data from Zapier and display it to the user. Please don't link working with user responses article because I couldn't find what I want there. Also, I don't want to use Snatchbot Automation right now, except if Zapier isn't able to do this.
ANSWERED

mcard__btn css changes are not working

Hi I tried to change mcard__btn css but it did not apply to the bot. Could you please have a look and let me know what is wrong there. my CSS: .mcard__btn { background-color: #004573 !important; } Thanks. damith