COMMUNITY
Please help me:)
Hi. First: Do you have a mobile app to edit bots faster and more easy?
Second: Can my bot send sms messages when some interaction triggerd?
What is A.I connection and how can i use it?
Posted by Orik almost 4 years ago
Snatchbot - Quick Replies doesnt work on Facebook Messenger
Hi my bot (ID= 114120) on my MESSENGER fan page (Facebook) its not working well the quick replies
Always shows "EMPEZAR" means Start, instead of the preconfigurated quick replies
P.D. Notes:
Fan page its published
Its connected well to the fan page (Disruptivo Oficial fan page - you can check if you want)
I already take the bot out because wasn´t working (I'm waiting for your help)
Quick replies are less than 20 words
There are less tan 11 Quick Replies
My native language its spanish sorry for the mistakes
Posted by David almost 4 years ago
Como enviar los datos extraidos del chat a pipedrive
Hola! como puedo enviar los datos extraidos del chat a pipedrive y como puedo reutilizar las variables asignadas. por favor alguien que me ayude, me interesa el chat para mi compañia.
Posted by Alex almost 4 years ago
Phone extraction results in many error reponse
Many valid formats of the phone are not accepted by the phone extraction, causing users to loose interest.
Could you let me know the valid format so that it can be added in the suggestions part of the Chat bot Message?
Posted by Updesh Roy almost 4 years ago
Broken logic conditions
I cannot access dashboard, so I can't give you IDs, however in one interaction, both logic conditions appear... It's not supposed to happen. Also, in this case there are two values of the same attribute, so I presume is still a reset value problem...
Posted by Wolfy almost 4 years ago
Maintenance has broken my bot
Hello.
After your maintenance, all my connections were broken, so I restored it from a backup.
I often have trouble accessing the dashboard.
When I create new connections, they simply do not work. Even really, really simple things refuse to work
for example, a connection with: Response to the interaction ->contains all of -> Illustrator, Mask (masks as a synonym... If you type Illustrator clipping mask as a response, it reverts to the fallback response.
I was supposed ot be presenting this working this week, after spending the last week putting it together, and it looks like my time has been wasted/I'll need ot find an alternative and build it quick!
Your help will be much appreciated.
Posted by Gary Wolstenholme almost 4 years ago
Cannot access to Dashboard...
Since a few days I cannot access to the dashboard.
I managed to click on "Dashboard" by going to "Community" first. However, as soon as I click "Dashboard", it says "400 error, the page doesn't exist".
What's wrong?
Posted by Wolfy almost 4 years ago
The bot data is lost after the scheduled maintenance
Hi team,
Hope you are in the best of your health. Though the bot is available the data is completely lost post maintenance. I was thinking of upgrading to Pro. However have to rethink before doing so.
Unhappy with the kind of experience I had.
Looking forward to hear from you.
Best,
Prashant...
Posted by Prashant almost 4 years ago
Missing Messages on Facebook Page
Hello, Snatchbot Support Team -
Is the integration of Snatchbot with Facebook has something to do with missing messages? The Facebook Page linked with the bot I made in this platform automatically deletes messages or hides it. Can you confirm if this is a normal behaviour in this integration?
My Bot ID is 111113, and the Interaction ID is 1737227.
I am hoping you can assist me on this, please
Thanks!
Posted by Karen almost 4 years ago
JSON API conntection fails
This is my JSON response but it's claimed invalid by the connection, when I enter the API URL.
```
total: "5",
perPage: 10,
page: 1,
lastPage: 1,
data: [
{
id: 1,
parent_id: null,
slug: "real-estate",
questions_count: 2513,
trashed_at: null,
created_at: "2020-04-13 08:48:57",
updated_at: "2020-06-07 01:20:46",
parent: null
},
{
id: 2,
parent_id: null,
slug: "family",
questions_count: 4258,
trashed_at: null,
created_at: "2020-04-13 10:48:57",
updated_at: "2020-06-07 03:53:58",
parent: null
},
{
id: 3,
parent_id: null,
slug: "commercial",
questions_count: 1267,
trashed_at: null,
created_at: "2020-04-13 08:48:57",
updated_at: "2020-06-06 14:37:07",
parent: null
},
{
id: 4,
parent_id: null,
slug: "administrative",
questions_count: 21078,
trashed_at: null,
created_at: "2020-04-13 08:48:57",
updated_at: "2020-06-07 04:55:08",
parent: null
},
{
id: 5,
parent_id: null,
slug: "criminal",
questions_count: 382,
trashed_at: null,
created_at: "2020-04-13 08:48:57",
updated_at: "2020-06-06 23:14:22",
parent: null
}
]
}
```
Posted by A.S almost 4 years ago