COMMUNITY

Im new here, the documentation is not helping me. Im trying to make a online shop bot, trying to get the order list, using the ordering and loyality program template. I want to add a list of items that customer has chosen with the quantity Please help me

Hello Is possible, using snatchbot to self destroy the answer? Thank you

Hi chat bot id 109827 I am having a problem with one of my interactions, (View Products) in connections they all work except the ExcelPlus connection which is linked to View Products XLP but it showing - View products Excel please can you help I have deleted out the connections and put them in again but the same thing keeps happening Kind regards Claire

I want multiple language for my bot, but I see that feature is not there. Multiple Language is a plugin feature. So, is it possible to convert existing bot structure into a plugin so that I can have multiple languages for the bot as well?

If i upgrade to Pro Plan 79/mth can I immediately use the WhatsApp channel? If yes, what is the chat rates? Is is the same as the rates in Pro Plan 79/mth? Thanks.

how to every disconnect on our chat bot

Hello. We are working on NILA Bot, Bot ID: 110477. I had added utterance Main Menu (ID: 1809491) few days back, and had made all other utterances redirect to the Main Menu. Right now, Main Menu connections are broken. And also, other utterance connections are broken. I specifically remember that the changes that I made were saved. I had published it in the website and tested it, It was working perfectly fine. I don't know why after every 2 days or so, our connections are automatically broken. Is there anything we are NOT doing? Or is it your daily maintenance that is causing this bug? Please let me know about it. This has been a persistent error since last month. And we are having trouble retrieving our saved changes. We are looking forward to publish the bot in website within a week with target audience spanning 3 countries. So, if this error persists, I cant help but think of other alternatives. Please help me out here. This is a persistent error and discouraging. Please help us asap. Following Utterance Connections are broken on their own: 1. Language Setting (1730706) 2. Start (1725843) 3. Privacy (1809488) 4. Main Menu (1809491) 5. Latest News (1725844) 6. Map (1725845) 7. Coronavirus Symptom (1725846) 8. Symptoms No (1725847) 9. Symptoms Yes (1725848) 10. News NY Times (1725849) 11. WHO RSS News (1725850) 12. Animals and Food (1725869) 13. Support (1728490) 14. About Us (1729921) 15. Our Vision (1729923) 16. Our Motivation (1729924) 17. Our Team (1729925) 18. Need Support (1741682) 19. Give Support (1741665) 20. Travel Advisory (1799742) 21. Outbreak Canada Stats (1799885)

How to send post data to API in Extended API interaction as only GET request method is discussed in documentation

1. I want to use multi language plugin for my bot. But when I select languages other then the default (English) , I can see the same utterances being copied and created for the other languages. But, is it not possible that when I select other languages, the Bot Messages are translated to the other languages and the logic, connection, everything remains same? Please let me know about it. We are working on culturally diverse bot that is supposed to support 5-6 Languages, and this feature will help us a lot. 2. Also, can we not have a single name of the bot for all the plugins. I want to have a bot with name 'NILA' but when i create custom plugin for different languages, the bot name also changes to the plugin name. How can I integrate my custom Plugin with the bot that I have created? 3. How can I integrate User plugin that I created to a bot that I created? 4. How are the plugins published in website, etc.? I am planning to integrate plugin in a bot so that it can be deployed in website. Please suggest possible ways.

I’m having some technical issues with our SnatchBot. I tried to chat about it with your chatbot Atlas but wasn’t able to find the solution. I’m trying to set email notification when specific questions are responded but it doesn’t work. I followed the steps in your tutorial but no luck: https://support.snatchbot.me/docs/sending-yourself-email-alerts The email subject won’t save, only the email address but I tried multiple times and my email never gets notifications and I checked my spam folder as well. Bot ID 103500, Bot name Captain Bluewater.