COMMUNITY

I have created around 588 interactions. I would like to add a back option for each response that is if the user clicks the back option or the number how can i go back to the previous interaction. One option is adding the option in each response and adding a connection. Is there any faster way to do it or any other approach rather than option one

Please check my account the BOT Anjo da Guarda (ID 31343) and several others like abrace uma causa, are not working properlly, when you enter the bot and press a button with a connection (not the global ones) it always comes back to the welcome interaction, this is happening in several bots but they are all clones of this one, can you check ? Thanks a lot

Hi. We got somewhere around 50 users talked to the bot on Facebook. It was not simultaneously but during 24 hours starting from early morning. Somewhere after lunch time iVan stopped reacting instantly and got frozen for a good amount of time. In my personal case it did not reply for several minutes. Then he woke up and sent the same messages all at once. Here is one of such cases when iVan replied only after 2 minutes after the user's input - screenshot attached.

Hello, I have a problem with my chatbot. It looks like he work well on Facebook, but in my website the answers are random. Sometimes I have the good response but sometimes not.. This is the website : Raplume.eu how can I fix it ? Thank's you

Hi there, I would like to know what is the right language to use to create a message via JSON APIs that has a text button that connects to an interaction ID and continues the flows. It should be something like this, but the "cards" nesting attributes would be different, I am looking for those attributes names: { "user_id": "4182222222", "bot_id": "120700", "module_id": "188844355", "message": "Click on the relevant button", ////from here below it would need to change//////// "cards": [ { "type": "gallery", "value": "gallery", "gallery": [ { "image": "{{3.url}}", "heading": "NASA APOD for {{3.date}}", "subtitle": Explanation: {{3.explanation}}", "url": "https://apod.nasa.gov/apod/astropix.html", "buttons": [ { "type": "url", "value": "https://apod.nasa.gov/apod/astropix.html", "name": "You can also view it here" } ] } ] }

Hello, my chat in mobile devices is not looking good. When the chat is closed is possible to see the top of it, and when is opened does not cover the screen. How can I fix this? https://imgur.com/a/tBYN7Hh (The images)

hi, since 1-2 weeks, i can never see the last anwer in my questions here in the forum. i tried that on 4 different versions(win, android: phone,tablet). if i write a answer in it, i will see the answer from you, snatchbot. but only than. before it is not shown. thanks.

Question 1: For each simple connection, i need to add 5 keywords one by one. Is there a way to add all the 5 keywords at a single shot because each time i have to add one by one and it takes too long. Question 2: Is there a way to change all the simple connections condition to exactly matches instead of manually changing it one by one.

After the last Snatchbot update my bot just keeps saying "typing." Even the Atlas bot just says "typing." How do I fix this ASAP?

My bots are not working (in telegram) Also the snatchbot support bot is not working Stuck at the 'bot is typing...' part