COMMUNITY
Snatchbot server down?
My bots are not working (in telegram)
Also the snatchbot support bot is not working
Stuck at the 'bot is typing...' part
Posted by Suraj Chawla over 3 years ago
Keywords 1 and 11 goes to same interactions
I have an interaction with a list of numbered options from 1 to 13 and when the user types a number it will go the specific interaction.
Right now in the connection, i have used the keywords 1 as well as 11 for each condition(if the user types 1 it will go to interaction2 and if the user types 11 it will go to interaction 3)
But when i type 11 instead of going to interaction3 it goes interaction2 and even in the interaction which does not have number 11 if i simply type 11 it goes to the interaction which has the keyword 1
Posted by NIDHIN KUMAR over 3 years ago
SnatchBot protection against denial of service?
Hi, is SnatchBot protected against attacks like denial of service? Are there best practices you recommend? Sorry if it is not a real issue but what if a web channel bot receives automated input like: refresh the page then click the chat icon - that will create an Inbox entry - what if a testing / attacking script does that like all night or longer? Is there a way to defend that before e.g. floods the inbox? Thanks, Radu.
Posted by Radu Dumitru over 3 years ago
Broadcast filter with only one attribute
Hello there.
I'm trying to execute the broadcast with a custom attribute for the filter. But only one attribute is being displayed (I have created about 5 now). There is a configuration that needs to be done or is this a bug?
Thanks
Posted by Victor Alves de Assis over 3 years ago
custom attribute value is not changed
I am using a custom attribute named case_no and set the attribute with a value like below and pass it as a parameter to the webhook. When i receive the params in my webhook i could see the attribute case_no: "Anything" which i defined at first and not the value which i set to the attribute.
[setAttribute case_no=222]
Expected:
case_no: 222 but it shows as case_no: "Anything"
Posted by NIDHIN KUMAR over 3 years ago
Bot reseting Global Conections
For some reason the bot im creating , reset the global connections to an old state.
Its the third time the bot resets the connections to an old state and i have to re write them, any idea why?
It take the bot about 1 day to reset them.
Posted by Epilef over 3 years ago
Bot Specs
Hey my bot maybe acquired. Its being looked at by a large company. So I have a question about the security of the bot. How is the security managed? If my bot does get acquired how do I give it to this company?
Posted by JOQUEL O HALYARD over 3 years ago
connection connected to variable
hi,
1. if i have an additional question to a question answered should i open a new ticket?
2.
i use now your suggested command:
[ADD [[showVar=LOOP],1]]
but weird, he is printing out that he is not adding...
so he is not staying in the loop.
for connection i use:
if Custom variable LOOP contains (whole word) 3
than goto to PK1Loop1[start of loop]
else fallback which continues to the next interaction
that should be fine!?
Posted by Tera over 3 years ago
How to call the webhook once the interaction is called
I want to call a webhook once an interaction is opened in that webhook i want to pass an string as a parameter which i receive based on the previous interaction selected option
For Example:
Interaction 1 : Option 1 and Option 2
Interaction 2: call webhook
If the user selects option1 or option 2 i am showing the result in Interaction2 like below
[IF([responseTo interaction=1868610 fallback=TEXT]=1){Case132: Horn Fracture}]
[IF([responseTo interaction=1868610 fallback=TEXT]=2){Case133: Horn Fracture in complete}]
Based on the previous response i need to send the case132 parameter to my webhook once this interaction is opened and i don't want to show any message to the user once interaction2 is opened since the response will be taken care by the function i create in my webhook.
May i know how to handle this case.
Posted by Nidhinkumar over 3 years ago
Answering after a user
How can I make my bot's first message visible after a user type anything?
Posted by Fba Pavel over 3 years ago