COMMUNITY

Hi, In my use case I would like to embed the bot in my website. I have a number of venues each of those with their own page in my website. I would like to embed the bot on those pages and the bot to be aware of what page is the user visiting. When the user starts a conversation I would like it to look like this: "Hi, welcome to the Davis Station's Sunshine Lounge" or "Hi, welcome to the Calzone Restaurant, how is your experience here so far?" Is this scenario possible? (imagine the user lands on this page from scanning a QR code). Thank you!

What does it mean compliant PCI DSS Level 1? I want to implement card payment in my chat bot. When people will enter their card details, card data should send to the booking and and the service should be booked. As it is implemented on this platform? I use the booking api.

hello expert, I am trying to update the sensitivity label using the SP API and using Postman by following Article https://www.contentandcode.com/blog/apply-office-365-labels/ But after completing the steps I am getting the following error: { "error": { "code": "-2147024891, System.UnauthorizedAccessException", "message": { "lang": "en-US", "value": "Access denied. You do not have permission to perform this action or access this resource." } } }

Hello, our business is currently using the non-paid version of your chatbot and we would like to ask whether an API would be possible to our internal System to monitor the messages which come from our chatbot in our system. Moreover, as we have to deal with much data, we would like to ask whether your chatbot could be self-hosted, meaning that we could use our server for hosting the data that we gather from the chatbot. Also there is the concern about data security - who would be responsible for the data and referring to my previous question - where would these data be stored? We thank you for your reply! Best regards Roman Fuchs

Hi! I get the following error: "You have an active conversation in another tab. Do you want to continue existing conversation or start a new one in this tab? Note, previous messages will not be visible here if you start a new conversation." The error is when My website has many user using the website thanks for help

Hello, I'm able to save user responses with webhooks, but on approval at a later time i want to send a message back to that user as the bot. I couldn't find a rest endpoint to send such a message.

I am not able to see all interactions in the plugin plugin id:449

I need to know the event of the full bot loading on the site so that I can write a further script.

Hello, I am trying to delete the bot from my account but I get an error: Facebook Authentication Error. Please try to re-authentificate and make sure you have allowed SnatchBot to manage your pages and try to reconnect the bot again. I checked on Facebook and no bot are installed. id:63025 Could you please help? The email address on the account is [email protected] Regards, Marco

Hi, I request a refund of the PRO plan for my chatbot and the balance. how can I proceed? Thank You