COMMUNITY
Connected to Facebook page but it does not show
I gave permission to add Snatchbot as a company integration on Facebook and Snatchbot shows up with the correct rights under advanced messages under page settings.
I selected Snatchbot as Primary recipient for transfer protocol and the Facebook page inbox as Secondary recipient for transfer protocol.
But when I view the page as a visitor, there is no way to interact with the bot. Only the normal Facebook message that leads to the page inbox.
Help advise.
Posted by Mark over 3 years ago
Broadcast
Hi,referring to this cases https://support.snatchbot.me/discuss/5f19576852f19900515d2bd9
they are the problem when u want to filter up to 6 attribute then unable to retrieve it.
Posted by Ronald over 3 years ago
Messages are sent repeatedly
Hi,
I developed a bot for a quiz. It worked fine for quite a while. But recently I have noticed that messages are sent repeatedly (5 to 12 times in a row). There is no new trigger and it just happens randomly to different messages. Why is this? Can someone help me to solve it?
Thanks &
BR,
Sylvie
Posted by Sylvie over 3 years ago
Messages are sent repeatedly
Hi,
I developed a bot for a quiz. It worked fine for quite a while. But recently I have noticed that messages are sent repeatedly (5 to 12 times in a row). There is no new trigger and it just happens randomly to different messages. Why is this? Can someone help me to solve it?
Thanks &
BR,
Sylvie
Posted by Sylvie over 3 years ago
removing bot
How do I delete my bot from my wordpress website.
Posted by marcia pack over 3 years ago
Its possible to download my bot?
Dear Snatchbot Support!
My name is Tamás Tóth! I writing to you from Hungary.
I have a question related to download of assets. I looked through the documentary and not really see the option for the total download of my bot's content. My intention here is to validate my bot's status and upload it to a seperate platform. In this case for a private server. Is here such thing are possible to do?
I await for your reply!
Best regards,
Tamás Tóth
Posted by Tamás Tóth over 3 years ago
Create [responseTo] with [setAttribute] for Google Sheet Automation?
Hey Guys,
I would like to safe user data in my google sheets and at same time showing the user´s name as data check. Example:
Your name is [responseTo interaction=1931762 fallback=TEXT] -> Your name is Leon
This [responseTo] to interaction I would like to save in my google sheets. I did it like this:
[setAttribute Gericht =[responseTo interaction=1931762 fallback=TEXT]]
everything worked well, the answers were safed, BUT not shown at the bot. So what can I do to save data and showing user user´s answer at the same time?
Thank you!
Posted by Leon Vogt over 3 years ago
Cant select a page to connect with facebook
Hi Kim,
I have an issue connecting my bot with my account.
ID bot:115841
Name: Anemone
My facebook account as admin access, the thing is that once I select Anemone, the app don`t appear in Anemone account and cant select it, I dont know if there is something additional that I have to do.
1-I select Anemone
2-It appears in this screen, but when I tried to select Anemone I cant.
image.png
3-When I enter to the Anemone Facebook>Advance Communications and search fot the installed app of Snatchbot, It doesnt appear.
image.png
I have an open question, but havent been able to connect: https://support.snatchbot.me/discuss/5f131a0a77438e013c5507de
Previously I connect the bot with other account Urban-X and was functional, but now I don`t know why I can`t connect to Anemone.
Regards,
Braulio
Posted by Braulio over 3 years ago
suppressed interaction-Conections
Hi! i have a question about "suppressed interaction" that appears me when i try to make NLP conection in a interaction
I'll thank you for answer!
regards!
Ángel
Posted by J. Angel Garcia R. over 3 years ago
QR Code
Hi,
In my use case I would like to embed the bot in my website. I have a number of venues each of those with their own page in my website. I would like to embed the bot on those pages and the bot to be aware of what page is the user visiting. When the user starts a conversation I would like it to look like this: "Hi, welcome to the Davis Station's Sunshine Lounge" or "Hi, welcome to the Calzone Restaurant, how is your experience here so far?"
Is this scenario possible? (imagine the user lands on this page from scanning a QR code).
Thank you!
Posted by Kim over 3 years ago