COMMUNITY

HI. Did you fixed this bug? I have a bot with 100 interactions and i cant order them by move it using the drag and drop funcionality. at the begining it worked well but at some point it started to mixed them all break the initial order. I already report this bug about a month ago but the problem persist. many thanks JJ

Bug on my bot 2001665 on the last screen he doesn't calculate, he ends up going back to the same screen

Is it possible to gather all the information you asked during the chat into one file or message and have it sent to a human employee?

my chatbot was not working. i was not able to enter response. I have developed new chatbot and now it is working fine. We also have many customer facing the same issue.

I had a prospect client messaged me on Facebook. So far, my bot accommodate the chat nicely. But, since I forgot to include to ask the phone number of the prospect, I asked it manually myself. And when my prospect replied to my manual message (not by the bot), the bot restarted the conversation. Is there any way I can disable where the bot don't restart if there's already a conversation? Thank you!

I need help setting this up. can someone email me directly?

I want to use Weather Plugin, Plugin ID : 1951873 for my NILA Bot id: 118637. For all the city it says "City Not Found"

How to remove the session timeout limit for a bot to allow users to continue conversations where they left off ?

Hello, for while now (CW 30), we notice that bot messages are being sent with a huge delay - instead of < 2 secs, the response time is up to 7 secs. Why was it changed? What is the issue? And how can we fix it? Looking forward to hearing from you. Best, Laura