How do you set it up such that the entire chat log for each interaction can be emailed ? I see you can do it for each particular position of the interaction but not the entire chat log of the entire discussion. Or am I missing how to set that up. I want that when the user gets to the end or wherever they ended up at the end I get an email of the entire chat conversation so I dont need to login each time to see what was going on.
Posted by Shivam about a year ago
Very slow loading of the chat bot for my site. I have a pro subscription which I assumed would fix the massive 5-10 second delay lags post website opening up but this is incredibly slow. My server is located in France. My customers are in India. My page load time on desktop is 4 to 5 seconds. On mobile its 7 seconds. But the bot loads late on 10th second and then when you click the button the popup takes another 5 to 10 seconds to load. Can the bot be loaded on my server OR can you have it close to my server if you use aws or similar ? I need it to load faster otherwise I need a refund and cancel my subcription as its pointless to have a "SLOW ROBOT". This was made for a leading healthcare provider in India. www.cims.org
Posted by Shivam Parikh about a year ago
Hi, I'm trying to add my chatbot to a website with the provided code but i get this error message in my console : Uncaught TypeError: Cannot read property 'appendChild' of null webchat.min.js:122. Do you have any clue where it's coming from ? Thanks :)
Posted by Rémi Humbert about a year ago
Hallo, ich möchte das der Bot nach einer abgeschlossenen Textpassage (zum Beispiel nach der Verabschiedung) keine automatischen Antworten mehr gibt, auch wenn der Nutzer noch etwas in den Chatbereich schreibt. Aktuell ist es so, das der Bott die Passage neu beginnt, sobald der Nutzer noch eine Antwort in das Chatfenster eingibt. vielen Dank für die Hilfe Bertram
Posted by bertram klektau about a year ago
Hi! When I use my chatbot with a webhook and add attributes (first and last name) these get passed and are accessible. However, when using the JSON api, they aren't being passed - I'm using my api to return all POST data and they aren't in there. I've set up the interaction to pass these attributes. How can I pass facebook first and last name with JSON api request?
Posted by confused about a year ago
What is the proper way to use REST API / Webhook in Iterations. it always returns the "Error Response" for all the API. I also tried with default weather application where you call a API and it works. But the flow is not clear how do you get the City name typed??? ans pass to this API : https://weather.snatchbot.me/?type=oneDayEachThreeHours&day=1 All we need is how to properly use API (JSON) request & response in Snatch bot iterations.
Posted by Praz about a year ago