COMMUNITY

Hi, e.g Bot 152216 (but happens in the others, too) starts with the attribute week=0 and it sets it to 1 in the interaction (2361645). But when I restart the bot it doesn't seem to remember that the attribute is now 1. It worked fine till last week. Thanks

Here is my API : https://apitester.com/shared/checks/f6b28fd6717c437d961e841938380488 Please guide whats wrong, I want to read Playlist returning in API Response and Display in Chat. Regards,

Hi in the bot the attributes return anything instead of the actual value. It works fine till yesterday but from today morning it returns anything. Bot ID: 117059 Bot ID: 129825 Bot ID: 133463 Kindly check it as soon as possible because it is in production

I cannot get beyond the page where it asks for the number of messages... Changing the sliding tool does not activate the button. I cannot click upgrade to pro

Hey guys, snatchbot is increasing my time to interactive from 5 seconds to 16 according to speed insights from google (due to JS loading mainly), am I doing something wrong?, can I fix this somehow?

Is there a way to keep my bot from automatically opening on my website? The window blocks most of my homepage. I'd rather just have a clickable icon.

Dear Admin, I have a bot which is working properly for the last 1 year. and today users report that the Bot does not recognized quick reply menu which is set in NLP as global connection. And I realized that the bot speed to process the word also much slower than last time. Is there any changes on the backend? Please kindly help. Thank you.

hello, I don't want that chats be recorded. Is it possible to remove the automatic registration of chats? Thank you very much.

in pro plan its written $30/monthly for 10k message. the questions are: 1. does the message quota is restart per month? 2. if in a month the message only counted 9k message, does the 1k left quota message will be added for next month quota (so in the next month i get 11k quota)? Thank you

I have a bot question/message that asks the user to type in a name of a universty. I have a list of universities in a file, and I want the user to see the list of universities as he types until the finds the correct one from the list. How can i do that?