COMMUNITY

Hi, I was wondering if issues of customers that currently use the free version are still addressed or if only premium users now get support, which goes beyond just giving information about the product. I am still having the problem that attributes are not set anymore (I don't seem to be the only one) and that webhooks in connections are triggered twice. Both functions used to work and stopped working without me changing anything. Especially the first issue is very critical to my project (Ph.D. student). Would someone help to get these issues solved quickly if I buy the premium version? My motivation to buy it is currently not very high, given that all these things worked beforehand and are basic features and I don't need any of the premium features.

2-23-21 11AM HK time Test chat / Test Interaction is not working on my end. Even after clearing caches. It's stuck on Bot Name Typing ....

Hi guys, I'm a free user and have 2 different bots for 2 different Facebook pages of mine, and different email accounts for Snatchbot. My one Facebook is working, but not the other one, I have checked settings on Facebook and unpublished it, and deployed again, and still no success. any advice?

Hi in the bot the attributes return anything instead of the actual value. It works fine till yesterday but from today morning it returns anything. Bot ID: 117059 Bot ID: 129825 Bot ID: 133463 Kindly check it as soon as possible because it is in production Here is the previous issue which happened https://support.snatchbot.me/discuss/5f5b340c42ae8f01e59b27af Pls find the demo video of how to reach the interaction. Whenever you see the message தங்கள் கோழிகளுக்கு ஏற்பட்டுள்ள பாதிப்புகள் பற்றிய முழு விபரம் பெறப்பட்டடுள்ளது.தீர்வு பெற 1 ஐ அழுத்தவும். It means the attributes are send to the webhook https://firebasestorage.googleapis.com/v0/b/momtemplates.appspot.com/o/snatchbot%2Fsnatchbot.mp4?alt=media&token=9ca6f8fa-a0bb-469b-b7e3-f14f11a3e86d Here is a detailed video where i have connected to the webhook where you could see the response of the attributes as Anything https://firebasestorage.googleapis.com/v0/b/momtemplates.appspot.com/o/snatchbot%2Fsnatchbot-anything.mp4?alt=media&token=c141c919-40a8-457e-b144-f0f5546d03f1 Hope this video would help you to dig deeper.

buenas tardes, me pueden enviar el plan de costos por favor

Hi everybody. When I open a new window with another bot, there's a message that says "You have an active conversation in another tab. Do you want to continue existing conversation or start a new one in this tab? Note, previous messages will not be visible here if you start a new conversation." Does this have a solution? Thanks.

this is a question about the website reserveamerica.com apparently the only way to get into certain state parks is by using a bot. is there a way to utilize your service for me to get a booking through that site. basically you have to click reserve button on site at precisely 8 am est to get a booking in certain florida parks. I have been unsuccessful last few attempts. thanks

Hi, e.g Bot 152216 (but happens in the others, too) starts with the attribute week=0 and it sets it to 1 in the interaction (2361645). But when I restart the bot it doesn't seem to remember that the attribute is now 1. It worked fine till last week. Thanks

Here is my API : https://apitester.com/shared/checks/f6b28fd6717c437d961e841938380488 Please guide whats wrong, I want to read Playlist returning in API Response and Display in Chat. Regards,