COMMUNITY
sending any message brings up first interaction
Hi, if a user messages my bot with any kind of message, the first interaction comes up, it's weird and I do not know how to stop it.
Posted by Jacob about 3 years ago
Random bot message showing again with the same message
If I want to remind the participant of my bot with the same bot-message as one of the previous interactions (which is generating a random bot-message from 3 options), what should I do?
Also, if I want to send a bot-message with 3 randomized different sentences (e.g. named A, B, and C) . For example, it shows A this time. Then, in another interaction, I want to send the bot message with the same sentences except the one shown before (which means showing one sentence between B and C). For example, it then shows B. Finally, in another interaction, I want to show the last sentence which didn't show in the first two interactions (this time is C). What should I do?
Posted by Moon Ho about 3 years ago
Why are you charging me, I have no subscription
You charged me $10 which I did not approve, I do not have a pro subscription, I still have $10 which are not used and never upgradet the bot but you charged me on my credit card, I already canceld that, this is against the law, I have no subscription, I only added credit once which is not used and you think you can update my balance how you like it or what.
You better transfer the money back asap, or I will call it fraud!
Posted by Jennifer Simon about 3 years ago
change email
By registering with a temporary email, but now I want his doctor with a real email, but I cannot
Posted by Ghaith Salah about 3 years ago
Stop the bot after the welcome message
Hi there,
how do I stop the bot completely after the welcome message. I tried all the solutions and failed!
Posted by Fouad Douhan about 3 years ago
Agent Name
How do i change the agent name or remove it all together?
Posted by JOQUEL O HALYARD about 3 years ago
Save NLP Model match to Variable
I have a custom Entity NLP Model to identify the user's division. I want to save this match in a variable for later use.
Example:
Bot: Hello, what's your division?
User: Hi, I'm from [b]XYZ[/b]!
[i]*save [b]XYZ[/b] in the connected interaction*[/i]
Is there any way of doing this?
Posted by Arturo Camargo about 3 years ago
Starting bot from the beginning when user return to the chat
Hello! You already told that in webchat you can not allow for user to continue conversation with bot - after some time bot starts from the beginning again. Are there platforms to realise this function? I tried telegram, viber and fb messenger all of them are starting bot from beginning after some short time when user left chat before and returned again.
Posted by Violetta Makeeva about 3 years ago
dialog.confirm
Buenas tardes, estos días me está pasando que cada cosa que quiero hacer se cuelga y me aparece una leyenda que dice: dialog.confirm y no me deja avanzar mas.
Posted by gonzalo about 3 years ago
How can i make conjugations
Hey there. My problem is, that the bot is always working with the exact word for the next connection. Is there any possibility to conjugate the words.
Example: "running" --> is the word
"run" --> is not working
Hope anyone can help me
Greetings
Posted by Andreas Bernecker about 3 years ago