I have a custom Entity NLP Model to identify the user's division. I want to save this match in a variable for later use. Example: Bot: Hello, what's your division? User: Hi, I'm from [b]XYZ[/b]! [i]*save [b]XYZ[/b] in the connected interaction*[/i] Is there any way of doing this?
Posted by Arturo Camargo 3 months ago
Hello! You already told that in webchat you can not allow for user to continue conversation with bot - after some time bot starts from the beginning again. Are there platforms to realise this function? I tried telegram, viber and fb messenger all of them are starting bot from beginning after some short time when user left chat before and returned again.
Posted by Violetta Makeeva 3 months ago
Hey there. My problem is, that the bot is always working with the exact word for the next connection. Is there any possibility to conjugate the words. Example: "running" --> is the word "run" --> is not working Hope anyone can help me Greetings
Posted by Andreas Bernecker 3 months ago
Hi, I have a question. If a user refreshes the page on his mobile device by draging the page down, does the chat progress up to that point stay or does the chat start new. I need for the chat to stay where it was. For example if the user closes the browser and then returns, I need to chat to remember what has been said up to that point. Can Snatchbot do that?
Posted by Sylvia 3 months ago
After choosing to edit the bot, none of the interactions can be edited or viewed. This issue is not present when tried on other bot templates. There seem to be an ERROR TypeError: Cannot read property 'valid' of undefined. Step to replicate: 1. Select "Edit this bot" for Quiz Education Bot at https://snatchbot.me/botstore/template 2. Create the bot and none of the interactions can be edited nor viewed
Posted by Jeffrey Tan 3 months ago
Hi, I was wondering if issues of customers that currently use the free version are still addressed or if only premium users now get support, which goes beyond just giving information about the product. I am still having the problem that attributes are not set anymore (I don't seem to be the only one) and that webhooks in connections are triggered twice. Both functions used to work and stopped working without me changing anything. Especially the first issue is very critical to my project (Ph.D. student). Would someone help to get these issues solved quickly if I buy the premium version? My motivation to buy it is currently not very high, given that all these things worked beforehand and are basic features and I don't need any of the premium features.
Posted by Wendy 3 months ago
Hi guys, I'm a free user and have 2 different bots for 2 different Facebook pages of mine, and different email accounts for Snatchbot. My one Facebook is working, but not the other one, I have checked settings on Facebook and unpublished it, and deployed again, and still no success. any advice?
Posted by Jerileigh DP 3 months ago
Hi in the bot the attributes return anything instead of the actual value. It works fine till yesterday but from today morning it returns anything. Bot ID: 117059 Bot ID: 129825 Bot ID: 133463 Kindly check it as soon as possible because it is in production Here is the previous issue which happened https://support.snatchbot.me/discuss/5f5b340c42ae8f01e59b27af Pls find the demo video of how to reach the interaction. Whenever you see the message தங்கள் கோழிகளுக்கு ஏற்பட்டுள்ள பாதிப்புகள் பற்றிய முழு விபரம் பெறப்பட்டடுள்ளது.தீர்வு பெற 1 ஐ அழுத்தவும். It means the attributes are send to the webhook https://firebasestorage.googleapis.com/v0/b/momtemplates.appspot.com/o/snatchbot%2Fsnatchbot.mp4?alt=media&token=9ca6f8fa-a0bb-469b-b7e3-f14f11a3e86d Here is a detailed video where i have connected to the webhook where you could see the response of the attributes as Anything https://firebasestorage.googleapis.com/v0/b/momtemplates.appspot.com/o/snatchbot%2Fsnatchbot-anything.mp4?alt=media&token=c141c919-40a8-457e-b144-f0f5546d03f1 Hope this video would help you to dig deeper.
Posted by NIDHIN KUMAR 3 months ago
Hi everybody. When I open a new window with another bot, there's a message that says "You have an active conversation in another tab. Do you want to continue existing conversation or start a new one in this tab? Note, previous messages will not be visible here if you start a new conversation." Does this have a solution? Thanks.
Posted by Andrea Aranda 3 months ago