ANSWERED

Payment options

Hello. I don´t get it, I´m making a bot for a Spa; I need it to have booking options, and accept paypal (but their paypal -not mine). Does the Paypal account has to match the email with which I have the Snatchbot logged in? Then how can I make a Bot for, say, a Spa. I´m sorry, I´m in trouble here. Thanks.
ANSWERED

Bot keeps repeating welcome message

Hello, my bot always responds with the welcome message. It keeps repeating everytime a person resumes the chat after a short or long period of time.

compatibility with chrome

Hello. I am testing my chatbot on the web page, but in chrome the chatbot text flashes, which does not happen if I use firefox. Do you have compatibility problems with chrome?
ANSWERED

Connexions

Est-il possible de copier-coller des connexions ? Si oui, comment faire ? Merci d'avance, Is it possible to copy and paste connections? If yes, how ? Thanks in advance, Lionel
ANSWERED

Regarding speech to text function

my chatbot does not work speech to text. It says "Your bot has performed extraordinary number of TTS requests. This feature is temporarily unavailable for this bot. Contact website administrator for further instructions". So what can done to solve this one?
ANSWERED

Test Bot not working

Hi, the test chat won't allow me to type

the value of variable in webhook connected to zapier is not coming

I have set the information about attribute (email) as in the lessons(tutorial), and I sent it to zappier where I am getting information except the variable that I created to capture the email address from the webhook. If I use another webhook website, I get the value of variable to collect email. But, I want to use zapier to receive email notification where all information of webhook will be shared. I want to know why data of variable is not coming to zapier. myBot ID: 98920 Image screenshots: https://we.tl/t-q7iLDGPvTt

Session expiry error

It showed "error 2" when I set the time to 1800 seconds.

how to get email and message in one email notification

Hi, I have an email extraction interaction which is connected with another interaction. And the connection is fallback connection. In first interaction (email extraction), I ask email and then questions from the users in second interaction (bot statement). So, I want an email notification where I want email (from the first interaction) along with the message (from the second interaction) on my email. Please suggest solution.

Can't get onto account

Is anyone else having trouble getting onto their account? when I try I just get the blue page with the logo in the middle and nothing else happens