After the maintenance some of my intent NLP return true if I use the test function with a sentence. But when I write the same sentence in the test chat the bot doesn't recognize it or respond with an erroneous interation and viceversa.
Posted by daniel about a year ago
I am an attorney using PracticePanther as my business database. I would like to use the Bot to confirm some personal information (name, address, age, SSN) housed in PracticePanther. Changes to existing data and new client data collected should post back to PraticePanther. Question 1. I did not see existing zaps on Zapier for this. Should I be worried? Question 2. How do I estimate the monthly amount to budget for this interactive solution. Thank you. Steve
Posted by Steven Lefkowitz about a year ago
Hello, I followed the tutorial of how to insert data into google sheet using Zapier and it works. Right now, I made 2 columns called Name and Progress in google sheet. I would like the user to type his name and then using Zapier to search for the name and then return the progress of that name. In Zapier I have 2 steps, Catch Hook and Find or Create Row in Google Sheets. Also, I think I should add another step that sends back the progress that corresponds to that name. However, I don't know which one or how to do it. In Snatchbot, I would like to know how to receive data from Zapier and display it to the user. Please don't link working with user responses article because I couldn't find what I want there. Also, I don't want to use Snatchbot Automation right now, except if Zapier isn't able to do this.
Posted by Hani about a year ago
Hi, How can I make my bot respond a certain way if it detects a certain keyword in the user's responses? Also, is there a way that these keywords can be programmed so that synonyms (due to language variation or spelling errors) also register under the same keyword?
Posted by Nisarg Shah about a year ago
Hello, Snatchbot Support Team - This is in relation to my inquiry in this thread - https://support.snatchbot.me/discuss/5ecb28e6c76d6b00739e1d39 Considering that there is no disable feature of the restart command, is there a way to just display the instant reply or opening message for new customers only? For instance, if I already messaged the page, I will no longer receive that message for my succeeding conversations. My Bot ID is 111113, and the Interaction ID is 1737227. I am hoping you can assist me on this, please Thanks!
Posted by Karen about a year ago