I've been battling with exporting the name and email collected from my chatbot using webhooks. I have successfully assigned both variables and set the proper value in my chatbot. The webhook also connects to my php script successfully. But I am not able to retrieve the values for "username" and "password" sent in the json POST request. Please can you provide a format for the json request so I know how to retrieve the values. Thanks
Posted by Dahlia 9 months ago
I realized I can send commands to Other/API channel throw the API GET/POST and I can do functions from my server side with every user action throw JSON API and webhooks but I need to send a message throw messenger channel without any action from the user side that's mean I need to update some parameters on my side then notify the user, just like broadcasting .. so how can I achieve this ?!
Posted by Mohammed Medhat 9 months ago
I want one of our team members to answer the question asked by the user. Is there a way to have the bot send the question to specific members of our team depending on the keywords used in the question?
Posted by Charles Scheuer 9 months ago
Hi there, I am trying to configure the web chat persistent menu with two options: 1) Speak with an agent; and 2) Main menu. How can I associate these options to their respective iterations? The persistent menu configuration has the option to associate each option to a "message to the bot", but I am not able to associate this message to each iteration. Now, when I click either "Speak with an agent" or "Main menu" on the persistent menu it behaves as I clicked restart. Thanks Manu
Posted by Manu 9 months ago
hi- how can I build a multiple answer question, for example: Which services you would like to know more about? [ ] Service 1 [ ] Service 2 [ ] Service 3 [ ] Service 4 so that I will be able to get boolean value (true/false) of user interest in one step - and not ask it several times.
Posted by test Havi 9 months ago
I dont know why bu i think this only error in telegram. So i just created a new bot and only add 1 interactions called "Welcome" and its only says hello, and when i test that on telegram error message always appear in the beginning after "/start"
Posted by Ucup 9 months ago
I want to ask about the JSON API module. so I want to connect between Snatchbot and Integromat, in which I want to send to Google Spreadsheets and Gmail and I have also prepared custom attributes. when I send it always gets an error response but it works, it's annoying very annoying help. please
Posted by Rafi 9 months ago
Hi there, I am building a customer support bot. The objective of the bot is to automate the answers to most questions, but still some human support is expected. It is possible to change the bot behavior according to the time of the day. For example, if a customer interacts with the bot at 11:00 the bot can direct to a customer support agent, but if the interactions happens at 23:00 it will tell him to send an email with his query. Thanks Manu
Posted by Manuel Peleteiro 9 months ago