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Interactions groups

Bots with many interactions are difficult for the developer to manage; Is it possible to organize the interactions hierarchically by managing groups and subgroups of interactions? Thanks
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Mobile Always Open

Hello. We've sucessfully implemented you bot. On Desktop works perfectly, but when we change to responsive mode, the pop-up window appears always open and we cannot close it because it occupies almost the entire screen . This occurs on Chrome Browser... Bot ID#205160 Thanks in advance
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Created bots don't show in "my bots"

Hi, I created a bot, several actually, but none of them shows in the "my bot" page, so I cannot actually get to start working on them. The My bots page also don't show the "new interactions either. I know they are there because if I want reports they show the names of the bots I created, but I can't actually access them to build them. Please assist Salome
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Custom "bot is typing" message

Hi, everyone! I was wondering if it's possible to customize the "bot is typing" message, other than the bot pre-selected language. Thanks!
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Push cookie data into chatbot and pass all responses to webhook

I want to pass a variable of an affiliate ID into the chatbot and then I want to take all of the responses that I have collected with the chatbot and send them to a webhook so that I can use that data in Zapier
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my webchat not appear on wordpress

Hi support, The script I embed into wordpress <script src="https://account.snatchbot.me/script.js"></script><script>window.sntchChat.Init(203055)</script> doesn't appear on the website. It just showing window.sntchChat.Init(203055) at the footer. What could be the problem? Thanks
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Send Photo on Viber Smartphone

Hello. I created a bot and configured with viber channel. When the user communicates with the bot and we have a connection, i want to send an image through inbox like a custom message. The problem is that the image is not shown on viber in the smartphone but instead is shown properly in the viber desktop. Can i ask what is the problem? Thank you.
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Create a new collect for extract

Hi, could i create a new collect for extract the name or a color and so on ? Thank you
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Sharing bots

How can you share your bot with someone?
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Multiple If statements not working

I have using Multiple If statements to match for the past 1 year it works fine. for the past 2 weeks it seems to be failing.Kindly let me know is there any new changes in the multiple statements. Here is my implementation ``` [IF([responseTo interaction=2156138 fallback=TEXT]=1){[setAttribute cattle_type=Cow]}] [IF([responseTo interaction=2156138 fallback=TEXT]=2){[setAttribute cattle_type=Buffalo]}] [IF([responseTo interaction=2156138 fallback=TEXT]=3){[setAttribute cattle_type=Goat]}] [IF([responseTo interaction=2156138 fallback=TEXT]=4){[setAttribute cattle_type=Sheep]}] [IF([responseTo interaction=2156138 fallback=TEXT]=5){[setAttribute cattle_type=Poultry]}] [IF([responseTo interaction=2156138 fallback=TEXT]=6){[setAttribute cattle_type=Pet]}] [IF([responseTo interaction=2156140 fallback=TEXT]=3){[IF([responseTo interaction=2156215 fallback=TEXT]=1){[setAttribute case_no=18A] [setAttribute case_name=Deworming]}]}] [IF([responseTo interaction=2156140 fallback=TEXT]=3){[IF([responseTo interaction=2156215 fallback=TEXT]=2){[setAttribute case_no=19A] [setAttribute case_name=Worm infestation + Undernutrition]}]}] [IF([responseTo interaction=2156140 fallback=TEXT]=3){[IF([responseTo interaction=2156215 fallback=TEXT]=3){[setAttribute case_no=19A] [setAttribute case_name=Worm infestation + Undernutrition]}]}] [IF([responseTo interaction=2156140 fallback=TEXT]=3){[IF([responseTo interaction=2156215 fallback=TEXT]=4){[setAttribute case_no=19A] [setAttribute case_name=Worm infestation + Undernutrition]}]}] [IF([responseTo interaction=2156140 fallback=TEXT]=4){[IF([responseTo interaction=2156215 fallback=TEXT]=1){[setAttribute case_no=18A] [setAttribute case_name=Deworming]}]}] [IF([responseTo interaction=2156140 fallback=TEXT]=4){[IF([responseTo interaction=2156215 fallback=TEXT]=2){[setAttribute case_no=19A] [setAttribute case_name=Worm infestation + Undernutrition]}]}] [IF([responseTo interaction=2156140 fallback=TEXT]=4){[IF([responseTo interaction=2156215 fallback=TEXT]=3){[setAttribute case_no=19A] [setAttribute case_name=Worm infestation + Undernutrition]}]}] தங்கள் கால்நடைக்கு ஏற்பட்டுள்ள பாதிப்புகள் பற்றிய *முழு விபரம் பெறப்பட்டடுள்ளது*.தீர்வு பெற *1 ஐ* அழுத்தவும் ``` Bots getting arffected with this 129825 133463