COMMUNITY
could not link snatchbot to facebook
201888 HKYAA FAQ, i encounter problem linking to the facebook account
Could not link SnatchBot to Facebook
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Posted by WanaStay over 2 years ago
mobile phone usage
The bots are not working with mobile phone and iPad?
Posted by Alexander Schulenburg over 2 years ago
Chatbot not starting on IOS
Hi!
I'm having trouble on IOS devices none of my bots could run. Have anyone experienced this nowadays?
I've tested on several IOS devices iPad / iPhone on different browsers - Safari / Chrome but is seams that IOS is blocking the code to start.
Thank you for your help.
JD
Posted by Jimdaro over 2 years ago
Closing button's missing
Hi, everyone.
I'd be really happy if someone could help me out.
I'm creating chatbot here.
http://www.web-keiei.sakura.ne.jp/machidatsu02/services/
But when we see it with some kinds of smartphone,
the closing button isn't appeared.
Like this
https://www.evernote.com/l/AQPhMu2bp32o5xZmo6vW_ZSsQPt7CzTcCJU/
We notice this issue at least iPhone 7plus and iPhone 6s.
Is there any good ways to solve it?
Thank you.
Posted by Haruyo Ono over 2 years ago
Как получить ссылку на бот
Здравствуйте!
Учетные данные API введены правильно и подключены. Но при запуске бота он не спрашивает про оплату. Прошу помочь. Использую API от Юмани. Там написано, что API подкллючено.
Posted by Юрий over 2 years ago
Cannot remove bot from Facebook Messenger
I have tried multiple times to link and then unlink (Unpublish) the bot from Facebook messenger, but I still get Powered by Snatchbot whenever someone tries to message us on Facebook Messenger. Can anyone advise how to get this removed? We want to revert to Facebook's standard messaging function, but the bot is still showing the "Powered by Snatchbot" line below the messaging function.
Posted by Darren Burn over 2 years ago
Is it possible to push a message to the conversation?
Hi, I need to push a message to the end-user after some time of the beginning of the conversation. For example, the end-user starts talking today and subscribes to some kind of event (webhook). I want to send messages from my backend to that conversation after some time without user input between this time. Is it possible?
Posted by Piotr over 2 years ago
Interactions groups
Bots with many interactions are difficult for the developer to manage; Is it possible to organize the interactions hierarchically by managing groups and subgroups of interactions?
Thanks
Posted by Marco Bondini over 2 years ago
Mobile Always Open
Hello.
We've sucessfully implemented you bot. On Desktop works perfectly, but when we change to responsive mode, the pop-up window appears always open and we cannot close it because it occupies almost the entire screen .
This occurs on Chrome Browser...
Bot ID#205160
Thanks in advance
Posted by Mauro Sousa over 2 years ago
Created bots don't show in "my bots"
Hi,
I created a bot, several actually, but none of them shows in the "my bot" page, so I cannot actually get to start working on them. The My bots page also don't show the "new interactions either. I know they are there because if I want reports they show the names of the bots I created, but I can't actually access them to build them.
Please assist
Salome
Posted by Salome Human-Vogel over 2 years ago