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could not link snatchbot to facebook

201888 HKYAA FAQ, i encounter problem linking to the facebook account Could not link SnatchBot to Facebook You may not be connected to the network or we could not establish a connection with our server. Please check your connection and try again later.
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mobile phone usage

The bots are not working with mobile phone and iPad?
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Chatbot not starting on IOS

Hi! I'm having trouble on IOS devices none of my bots could run. Have anyone experienced this nowadays? I've tested on several IOS devices iPad / iPhone on different browsers - Safari / Chrome but is seams that IOS is blocking the code to start. Thank you for your help. JD
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Closing button's missing

Hi, everyone. I'd be really happy if someone could help me out. I'm creating chatbot here. http://www.web-keiei.sakura.ne.jp/machidatsu02/services/ But when we see it with some kinds of smartphone, the closing button isn't appeared. Like this https://www.evernote.com/l/AQPhMu2bp32o5xZmo6vW_ZSsQPt7CzTcCJU/ We notice this issue at least iPhone 7plus and iPhone 6s. Is there any good ways to solve it? Thank you.
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Как получить ссылку на бот

Здравствуйте! Учетные данные API введены правильно и подключены. Но при запуске бота он не спрашивает про оплату. Прошу помочь. Использую API от Юмани. Там написано, что API подкллючено.
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Cannot remove bot from Facebook Messenger

I have tried multiple times to link and then unlink (Unpublish) the bot from Facebook messenger, but I still get Powered by Snatchbot whenever someone tries to message us on Facebook Messenger. Can anyone advise how to get this removed? We want to revert to Facebook's standard messaging function, but the bot is still showing the "Powered by Snatchbot" line below the messaging function.
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Is it possible to push a message to the conversation?

Hi, I need to push a message to the end-user after some time of the beginning of the conversation. For example, the end-user starts talking today and subscribes to some kind of event (webhook). I want to send messages from my backend to that conversation after some time without user input between this time. Is it possible?
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Interactions groups

Bots with many interactions are difficult for the developer to manage; Is it possible to organize the interactions hierarchically by managing groups and subgroups of interactions? Thanks
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Mobile Always Open

Hello. We've sucessfully implemented you bot. On Desktop works perfectly, but when we change to responsive mode, the pop-up window appears always open and we cannot close it because it occupies almost the entire screen . This occurs on Chrome Browser... Bot ID#205160 Thanks in advance
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Created bots don't show in "my bots"

Hi, I created a bot, several actually, but none of them shows in the "my bot" page, so I cannot actually get to start working on them. The My bots page also don't show the "new interactions either. I know they are there because if I want reports they show the names of the bots I created, but I can't actually access them to build them. Please assist Salome