COMMUNITY
No populated summary line
why my conditional connnections dont have a summary line?
Posted by Jasmin Koh 3 months ago
change colour
I need to change the colour of the bot name. how can i do it
Posted by jose amoreira 3 months ago
Как экспортировать разговор в автоматическом режиме?
Необходимо что бы бот (через взаимодействие) сам отправлял (экспортировал) разговор на почту мою или другую почту в виде письма.
Posted by Игорь Владимирович 3 months ago
WhatsApp Bot
Hello, when I use the whatsapp demo where I have to configure the api code, I send a message for example "hello" but the bot does not answer me at all and if I try to send a message from the inbox it does not appear in the chat of the mobile what can I do?
Posted by Jesús 3 months ago
Away message email capture
Hi am I looking for a way to allow users to type a message in the bot chat but then receive an automated "agent is away please enter your email for a follow up" as a way to capture their email address. Is it possible to set this up? Thanks!
Posted by Hillman 3 months ago
Is there a limit to the number of chatbots that can be created?
What is the maximum number of chatbots that can be created per user account? Thank you!
Posted by A. Dominguez 3 months ago
Telegram Broadcast Issue
i have success add bot in telegram group, unfortunately group bot totally no response when i send a broadcast via snatchbot. But individual bot can response & send broadcast success.
Posted by Michelle Tan 3 months ago
Starting bot with outside parameters
Hi All!
Is it possible to start a bot with paramteres received from outside? For example to start with a button like a webpage bot but it knows the user's name which attribute is in the button's action url?
Thank you!
Jim
Posted by JimDaro 3 months ago
Connect API
Is it possible to have my WhatsApp bot, get information from a customer and then send it to a web application to create a ticket, but the whole process is automatic?
Posted by Jesús 3 months ago
payments
Hello, is the paypal only way to collect money from users?
Posted by Mincho 3 months ago
how to add a bot to a website
right now
Posted by pari agarwal 3 months ago
features of free version
what features are, or are not included in free version
Posted by mike bartlett 4 months ago
How to remove my snatchbot in my facebook page?
Hi! I'm trying to remove SnatchBot from my page (Ablaze Store PH) but I can't disconnect it in the channel. Please send help!
Posted by Kelvin Placino 4 months ago
Error: Can't upload image to server!
I can't upload images to the server. They are png format and under 250 kb. I have a free account. Please advise.
Posted by Susan Suarez 4 months ago
Annually payment option?
I read Pro Plan Subscription. If I subscribed monthly payment for Viber, I have option to upgrade next month's subscription fees. So if it reached limited messages, can I upgrade per month when I choose pay anuually ?
Posted by Phone Myat 4 months ago
BOT NOT WORKING ON FACEBOOK
Good day. My one Bot is working on a facebook page, but seems like my other bot does not want to work. Any idea on what would be the problem?
Posted by Jerileigh DP 4 months ago
How to count viber messages?
I read your doc but still I am confused about message counting? For a simple regular conversation example,
" User : Hello
Bot : Hello
User: I want to know Company name.
Bot : Company name is ABC "
So this message is counted as total 4 messages
Posted by Bhone 4 months ago
Viber Free Plan Messages Limitation?
I couldn't find a fresh topic of this kind of question.
Is there any limitation on number of messages on a free plan for viber channel?
Posted by Bhone Myat 4 months ago
Bert question
How does BERT work in the chatbot to look for the best answer?
Posted by Alma 4 months ago
Schedule Broadcast
Hi,
I wonder Schedule Broadcast function is working? because I schedule a few but seem like is never sending out. Can advise is there any special setting for this
Posted by Ronald 4 months ago