my friend uses an excel as a data base for Order updates. I advised him to use Snapchat. How can he retrieve data for customers who need to know the status of their order. He can store the info in an excel if required.
Posted by Dhiraj Jain 10 months ago
I have connected my bot to telegram and i've embedded a few links in one of the greeting messages but only a few of the links show up properly with the Link title & thumbnail image (the links are of other telegram groups which already have cover pictures). The rest of the links don't show the link title nor the thumbnail image. I have attached a screenshot as well.
Posted by werdelirium 10 months ago
I'm very new to Snatchbot and I think my scenario should be simple but I cannot get it to work. I would like to be able to use the value of an interaction to direct the flow of later interaction. Here is the flow 1. Which color do you like? (quick replies are "Red" "Green" "Blue" ) 2. What is your first name 3. What is your last name - Now with this question I would like to direct them to an interaction based on the selected color above. So if they chose red above the next question would be red... 4. Red question 5. Green Question 6. Blue Question Appreciate the Help
Posted by Simon 10 months ago
Hi, I have a problem that when a user writes something to the chatbot that is not included to the conditional connections's keyword section it does start all over again the whole conversation from the beginning. I set the 'fallback connecion' to 'do nothing' but it doesn't work since it starts the whole conversation again from the first message. Please help me
Posted by Laszlo 10 months ago
Hi, I saw this article https://support.snatchbot.me/docs/using-the-json-api where there are 2 PHP code pieces. If I have to create a similar structure inside my webhosting, where I have to put the 2 PHP files? The url reported inside the articole is this: https://weather.snatchbot.me/?type=setCity. Example: In my case https://www.myhosttest123.com/sub_dir/code1.php and https://www.myhosttest123.com/sub_dir/code2.php are correct? Thank you for support
Posted by Alberto 10 months ago
HI. Did you fixed this bug? I have a bot with 100 interactions and i cant order them by move it using the drag and drop funcionality. at the begining it worked well but at some point it started to mixed them all break the initial order. I already report this bug about a month ago but the problem persist. many thanks JJ
Posted by jose joao tomé amoreira 10 months ago
I had a prospect client messaged me on Facebook. So far, my bot accommodate the chat nicely. But, since I forgot to include to ask the phone number of the prospect, I asked it manually myself. And when my prospect replied to my manual message (not by the bot), the bot restarted the conversation. Is there any way I can disable where the bot don't restart if there's already a conversation? Thank you!
Posted by Toto Abdul 10 months ago