Hi team! I just started to use Snatch bot and it seems that the test functionality does not work. I tried to build something and test it and it blocks on "... is typing" nothing ever comes up. Is that normal? Thanks in advance for your help! Cheers
Posted by Vatanak 4 months ago
for example the bot ask tell me payment code and amount and press ok. after that I want the bot waiting the user to submit the payment code and the amount and after the ok, i want the bot to say something How i do this?
Posted by george 4 months ago
Hola, qué tal? Tengo dos consultas. 1- Necesito cambiar el atributo de usuario luego de haberlo generado, de esa forma podré darle la opción a mis suscriptores de dejar de recibir mensajes. Por ejemple: cuando una persona nos escribe y desea recibir nuestros mensajes de suscripción el atributo X toma valor 1, y cuando desea dejar de recibir mensajes le cambiaría el atributo a 0. Entonces al enviar Broadcast puedo filtrar por atributo. He intentado hacerlo pero solo me permite crear nuevos atributos y no cambiar el valor de uno ya creado. ¿Cómo hago? 2- Si una persona ya no desea recibir ningún tipo de mensaje del bot, ¿cómo puedo eliminarla de la base de datos? o ¿cómo puede eliminarse ella misma? Espero su respuesta y agradezco de antemano.
Posted by Frank 4 months ago
Hi there, Would you be able to provide further information on your data security? I have been reviewing your documentation and the FAQ and I am not able to find any detail about your data security e.g. where are the servers located, is the data encrypted, are communications encrypted as well, etc. Thanks, Manu
Posted by Manu 5 months ago
Hi, I am using the same code as given for the weather chatbot to test JSON API in my chatbot, https://snatchbot.me/bot/45622/build, but it falls back to the Error condition. I tried looking for answers in documentation and community questions, but could not understand what is going wrong. Can you please help?
Posted by Suresh 5 months ago
Hi, In my use case I would like to embed the bot in my website. I have a number of venues each of those with their own page in my website. I would like to embed the bot on those pages and the bot to be aware of what page is the user visiting. When the user starts a conversation I would like it to look like this: "Hi, welcome to the Davis Station's Sunshine Lounge" or "Hi, welcome to the Calzone Restaurant, how is your experience here so far?" Is this scenario possible? (imagine the user lands on this page from scanning a QR code). Thank you!
Posted by Valentin Draganescu 5 months ago
Hi, I'm doing a project for my company, and at the end of a questionnaire they would like me to send an email back to the user to confirm that we have got the information. Is there a way to do this? because I have been trying for hours and nothing seems to work.
Posted by Samantha Gabriel 5 months ago