COMMUNITY

hello!! am awais Shafiq ,, i have to do a task which is "To show all the conversation on a server which i have with myself(testing) or with a client " like the bot's conversation will automatically gives me an address so that i will copy that address to search engine and get all the data/conversation that i have did,,, answer me as soon as possible please!

Does the Pro plan allow you to customize the https://webchat.snatchbot.me/33... domain to something like webchat.customdomain.com?

My current bot operates largely through global connections as opposed to individual connections within interactions. Reason being for this is it is a teaching bot - that is answering people's queries on how to use certain tools/techniques. So I wanted to ability for the user to jump around to different topics easily without having to return back to a default interaction each time. Problem is I wanted a Human takeover if the response didn't suit the users query, for the bot to ask for the query as a question, then basically say thank you and wait for a human user to answer the specific question --- unfortunately the nature of my global connections means that likely any question they have in response to the bot asking for their query will trigger a global connection and therefore override the await response function, and then respond with the answer they perhaps previously saw (which doesn't answer their question). Is there a way I can overcome this without changing all the global connections back to individual ones? Equally, is there any other downside (perhaps from an efficiency/speed) point of view in working mostly off global connections instead?

Hello, I have an option in my chatbot to speak with a live person. I want this live option to not be available outside of work hours. Could someone help me achieve this?

Hello, I saw that if I start the conversation on one page of the site and then move to another page of the site, the chat starts from the beginning. It should keep the conversation made on the pages of the same site.

I put a RSS Feed on my Telegram bot, however the buttons are in English and not translated in Italian as they should be. The buttons are translated on WebChat and Test Chat. Is this a platform issue or is it related to Telegram? Thanks in advance for the response.

hi, how can i change the size of my chatbot on the website

I work for a company that has a massive catalog of products. We frequently get similar inquiries on these products, however for me to manually input all of these materials into your service would take much too long. Is there a way for me to upload a large amount of data that would follow a similar pattern in a spreadsheet so that when people ask for a specific widget that answers for that widget and only that widget come up? So like - If this part number is entered then this price will come up as well as X amount of related products...

Hi, I'm trying to output user's name using the default Facebook attribute first_name. This is how I've used it in a Bot Statement: Hi [attribute=first_name], you've got good taste! 👌 However, when Facebook users try to message me, it's rendered as: Hi , you've got good taste! 👌 The first name doesn't show up. Why is that?