COMMUNITY
Teammates
I need use a bot and the chat live on my company, but need my workers can chat with my clients, but i need protect my bot and i need them can't modify my bot, how i can make this?
Posted by paulo about 4 years ago
Facebook Locale, Gender Attributes not showing data
Hi, I'm testing a Facebook bot that's supposed to display user's location and gender in the message text. But it's showing up as blank while testing it on Facebook. Why is that?
I'm using the following text:
Hi [attribute=first_name], are you texting from [attribute=locale]?
Posted by Crystal Pereira about 4 years ago
Remove " type something "
Hello!
Since we don t let users type something at the beggining , isn t it more correct to remove the text " type something " ?
Thanks
Posted by Christopher Lazaris about 4 years ago
How do I remove Snatch Bot from my Facebook Page?
How do I remove Snatch Bot from my Facebook Page?
Posted by Kammy Parkland about 4 years ago
Chat was working fine, then stopped
Hi,
I have the chat installed on a WordPress site using the javascript (as described here https://support.snatchbot.me/docs/deploy-your-bot-on-your-website) and it was working fine up until some days ago.
Now, all I get is a javascript errot message :
Uncaught TypeError: Cannot read property 'Init' of undefined
at (index):683
Which, corresponds to the line where the web chat code is located.
Can you provide any help regarding this?
Posted by Guillaume Hamel about 4 years ago
Personnalisation de la fenêtre de chat !
Bonjour,
J'ai personnalisé ma fenêtre de chat depuis cette page : https://account.snatchbot.me/channels/92716/webchat
Où j'ai modifié mon code CSS, et je l'ai rechargé. Mais la fenêtre n'a pas changé d'aspect, et mon avatar (de mon chatbot) a été modifié ... ?
est-ce que le changement prend du temps pour se mettre en place sur le site internet ?
Dans l'attente de votre retour,
Je vous remercie.
Posted by AMABILIS about 4 years ago
Chatbot vers mon site internet !
Bonjour,
Je voudrais publier mon Chabtot sur mon site internet mais je ne sais pas où récupérer mon code HTML pour pouvoir le publier.
Merci !
Posted by AMABILIS about 4 years ago
chat size is not correct
chat size on mobile is not smooth, i can't close or write it please support
you can Check it in
http://app.seferapp.site
Posted by s about 4 years ago
https://account.snatchbot.me/edit/74632
Is it a way to have cards in 2 colums so that visitors doesn t scroll?
Posted by Christopher Lazaris about 4 years ago
Disable text input
Hello!
In the new interface I cannot find disable text input.
I want only visitors to choose
Posted by Christopher Lazaris about 4 years ago