COMMUNITY

Everyday I basically find a new bug guys.. This is about attribute values not getting changed in rich cards. Users start bot (/start) - here I set attribute "newuser" with value 1. Anything he writes, he'll be directed to an interaction where he needs to press the button below. (#1557249) After pressing that button, he'll be directed to another interaction (#1557250), where I put a rich card with the following code: "[IF([attribute=newuser]=1){Hai dimostrato con successo di non essere un bot. [setAttribute newuser=0]}] [IF([attribute=newuser]=0){[attribute=first_name], hai già dimostrato di non essere un bot.}] Per tornare al menu principale, scrivi /start." The first time the user presses the button, the first condition will happen. The other times the second condition should happen, however always the first one appears. Example: after pressing for the first time the button, the first condition happens, and if I try to press the button again (WITHOUT doing /start), the first condition happens again and again. I tried to move the code of the third interaction (#1557250) from the rich card to the message box and this problem doesn't happen. I didn't try this on test version or other channels tbh, so I'll tell you already that the problem appears (at least) on Telegram. Bot ID: 99057 Fix it asap please.

I click on my bot, then channels, then messenger then login to facebook. I follow login process, select a page and accept all permissions. At the end of the process I see an error message showing " Could not link SnatchBot to Facebook You may not be connected to the network or we could not establish a connection with our server. Check your connection and try again later."

Hi, today I have problem with await response. When I click on interaction to Await to Response, after I write any keywords, it's loop reply many times, so I want it show only 1 time for this, how can I do it ?

1) Users start with 0 💎 ([attribute=gems]) 2) Users write "examplecode" and get directed to another interaction where they receive 5 💎 ([setAttribute gems=[ADD [[attribute=gems], 5]]]). Users come back to the first interaction (step 1) and now they have 6 instead of 5 gems which they should have. What's up with wrong results? Id: 95637

As you can see from the following screenshot, the bot responded randomly without any user input. I can't find any error on my side, and as sometimes this happens, a few moments later it gets fixed alone. How to prevent these random responses? ID: 95637 Screenshot: https://imgur.com/kM8XnQg

bonjour, j'aimerais faire un bot simple: on pose une question et le bot répond ( question 1/reponse 1, question 2/reponse 2 , je debute complétement et je ne comprend vraiment pas merci

hello, i wanted to translate a bot to english. everything works great, except that there are some old language words, which i cant edit. (bot interactions / connections) the quick answers. i could do a new version, but unfortunaly i dont remember how i did it. so now i can not edit them. is there a way to edit them? now i can only delete them, but then the logic i have to do new...

Hi, We keep getting the message that a confirmation letter is being sent to our email address, but it never arrives and we cannot login.

despite using the format [url=LINK_URL]LABEL_URL[/url], the entire link still appears on telegram but it appears fine on the test chatbot on SnatchBot itself

Something weird is happening with attributes, they don't propperly update when you set them. After awnser once, you set that value forever even and if you awnser again you still get the same value.