ANSWERED

Working documentation for Integromat JSON integration

Get: "200 JSON parsing error has occured. Please, make sure your JSON has a correct structure." No matter what I do. I've been floundering with this for a couple of days. I have links to documentation. I have read those. Is anyone using this? Can someone verify that it actually works and point me to the real documentation? I would really appreciate it. Thanks in advance.
ANSWERED

If statements appearing in chat response

Appreciate some help with the snatchbot syntax I have the following specified in my interaction: "Thanks for letting us know, your score is [showVar=Score] points! [IF ([showVar=Score]<3){Based on your results, you are at low risk to society!}] [IF ([showVar=Score]<6){Based on your results, you are at medium risk to society!}] [IF ([showVar=Score]>6){Based on your results, you are at high risk to society!}]" I don't understand what I am getting this output: "Thanks for letting us know, your score is 0 points! Based on your results, you are at low risk to society! [IF (0<6){Based on your results, you are at medium risk to society!}] [IF (0>6){Based on your results, you are at high risk to society!}]"
ANSWERED

Only accept integer/float values/words in user responses to interactions

Hi, may i know how to only accept pure integers/numbers/decimals/words from user responses to interactions? Because under simple connections there is only "response to interaction begins with" xxx. Thank you
ANSWERED

Unable to change bot name on template bots

Name of message sender is not changing when trying to rename a template bot. - It still shows up the old name. How to change bot's message sender name properly?
ANSWERED

End conversation

I want a conversation to end and not restart again when someone revisits messanger
ANSWERED

Handling user's off-topic input

Hello, I am currently creating my first bot ever which is focused on Football Laws of the Game. After studying some documentation and watching video tutorials I should be able to create chatbot which is capable of talking about football laws. But my Q is what about user's off topic input? Currently, I am using "Fallback interaction" - If no conditions are met in some interaction, then I am using "my universal one" whith responses like "Oh, sorrry, I don't understand.", etc. Is there any way how to handle it better? I would like to have chatbot which is capable of something like having "small talk" with user. Please keep in mind I am total beginner :). Thanks for your help!
ANSWERED

Bot 'opening times'

Hi, I would like to add 'opening times' on my snatchbot, so that when i'm not online to answer them personally at certain times, a message pops up to let the client know.
ANSWERED

not able to login

dear Team, i am unable to login my snatchbot account
ANSWERED

Display Message Popup

Is there a way to turn of the (1) New Message! Title that flashes in the tab when you use the Display Message Popup option. I turned the Red Circle with the 1 off, but The browser tab keeps changing the tab title to (1)New Message! flashing.
ANSWERED

Bot suddenly dies sometimes.

Sometimes, without any reason, my Telegram bot dies and whenever this happens, I have to delete the bot from Snatchbot and Telegram and I have to create anytime a new one. It Is pretty annoying. Any reason for this problem? The bot works on test chat, but not on Telegam, here's username: @yourchoicerobot. Start it and write /restart, then try with other commands such as /newstory. It won't respond.