COMMUNITY

Hi, on one of my bots I ask the user to provide his/her name and email in order to add the info to our mailing list. The issue i'm seeing is that, since the attributes are persistent once set, if I ask for the info to the user again, I cannot set new values on the attributes. They always return the initial values set on them. What command can I use to clear the attributes values or overwrite them with the latests values the user provides? My bot does the following: 1. Ask the user for the name 2. Ask the user for the email 3. Set the attributes user_name and user_email with the values provided using the [responseTo interaction=#### fallback=0] 4. Using Automation, send the values to a google spreadsheet Issue is that the values sent to the spreadsheet are always the same even though the user comes back and give another name or email.

I cant find my bots anymore? they just disappeared? is their any way to get them back. Im doing this for my university assignment

Hi, I'm trying to get the bot to stop responding completely when it hits Await Response. However, with each user's message the bot repeatedly replies with the Await Response message, which makes live chat with the user impossible. here my ID: 101634 Jon

Hi, I've setup custom variable and send it to webhook. On Snatchbot I'm able to see my chat receive the correct response however on my webhook integration, I'm seeing different response which is an older response. Whenever I send another webhook response, the same older response will be capture instead the new one. I even create a new webhook link and attach to the custom variables also same problem. Regards

I want to group Several interactions is in one group, how to make them?

I use STT in Facebook Messenger. For example: - bot: what is your name? - user speak (or record audio): John. Then I use prior message to get name of user (John) but that message is always: John This type of attachment is not supported. Every speech to text always are joined This type of attachment is not support.

I deleted my fb page and forgot to unpublish the chatbot first. Now i cannot unpublish as the page is already gone.

My facebook account has several fanpages. I want deploy my bot to another fanpage but only one default fanpage appears in deploying window and I could not deploy it.

quand je me connecte sur le site snatchbot , certains bots ont disparu, cependant le lien foctionne sur un excel . comment puis je le retrouver ? merci

Hi everyone, Hope you are in the best of your health. Could you please clarify on entities & intents in case if the the sentence is interrogative? For example how do we train an NLP for a sentence say, " Do I get sufficient sleep to wake up fresh?" Can we do that for the probes? If yes what would be entity & intent for the query? Or should the sentences be simple statements? Though the documentation is handy, however it doesn't address my query. Highly appreciate your support. Best, Prashant....