Is there a way to make the chat break up the line after the word, rather than in the middle? The way my bot is functioning now splits up individual words onto separate lines, which makes sentences quite difficult to read. This is through web chat.
Posted by John 3 years ago
It has come to my attention that the PRO Plan pricing varies depending on the amount of monthly messages transmitted through the upgraded bot. Does a free bot have a limit on the amount of messages it can transmit, where it will stop interacting with users once it has hit a limit?
Posted by Samuel W. 3 years ago
Hi, I used JSON API to POST the value of the email to PHP server that has a Infusionsoft integration tha collects email data. In my PHP code, here is a line that receive the POST data $email=$_POST['email']; Now, the problem is: The value of the $email that is saved to Infusionsoft is '[attribute=email]' instead of the email address([email protected]). Anyone encountered this problem?
Posted by Ben Jaljis 3 years ago
Hi Snatchbot team! I need to create a new account which is a duplicate of the content of my current account, but with a new email and password. It's just about duplicating an instance of a chatbot; I need to let another use the chatbot content but have no access to my current account Can you help me? Thanks!
Posted by Robert Ogilvie 3 years ago
I'm sending my snatchbot.me to people, and I want to know how many unique users try it. However, the user id changes for each session regardless of whether or not it's a new user. Is there a way to tell when a user is doing two sessions vs. if it's a new user that came through? I noticed that the webhook tutorial pulls the IP address for the user, but when I tried setting up a webhook, IP address wasn't one of the variables I extracted. https://www.youtube.com/watch?v=-xJm-BG2xvs Appreciate your help in resolving this!
Posted by Emily 3 years ago
Hi there, I am currently creating a chatbot to answer FAQs to help customers on our website using snatchbot. We were are UK based and just wondering whether or not GDPR will affect our bot. We do not ask for any sensitive or personal information, the bot purely uses a FAQ data base to give answers to general enquiries but we are a little worried people will input personal details which would then end up in the conversation history. So, would we have to issue a disclaimer on the bot before someone enters any information? We also are concerned that the bot service has to be hosted in Europe in order to avoid a hefty fine. We would hate to stop using Snatchbot as it's been one of the most efficient platforms for bot-making! Would appreciate any help on this! Thanks,
Posted by Tina Playle 3 years ago