COMMUNITY
IF statements being printed suddenly - Urgent - Live Bot
Hi. I have a live bot deployed on my organizations website. It was working fine till yesterday. Suddenly it has started printing out brackets of my IF statements.
The bot is available on the store. Bot ID 100514 (COVID-19 Symptoms Checker). The interaction where the error is occurring is 1581112 (Calculate Result). The results however are showing accurately. The only problem is the brackets getting printed out. If I remove the brackets then obviously the conditions become incorrect in syntax and it doesn't work.
Urgent help please!
Posted by Shireen almost 4 years ago
Unable to use ADD function
Hi, I am unable to calculate the total cost if I perform the following:
Total Cost: [ADD [[showVar=costC1], [showVar=costC2], [showVar=costC3], [showVar=costC4], [showVar=costC5], [showVar=costC6], [showVar=costC7], [showVar=costC8], [showVar=costC9], [showVar=costC10], [showVar=costCW], [showVar=costCN], [showVar=costG1]]]
However, I am able to calculate the total cost if I perform addition of 2 factors:
Total Cost: [ADD [[showVar=costC1], [showVar=costG1]]]
What is happening?
Posted by Thung Jia Cheng about 4 years ago
chat button
how do I put the chat button on the left side of the site
Posted by Ricardo Dib about 4 years ago
interaction "json APi"
i can't verifi integromat (hook) with snatchbot i get this Error message
200 Une erreur d'analyse JSON s'est produite. Veuillez vous assurer que votre JSON a une structure correcte.
Posted by nore about 4 years ago
Disable Google Analytics
Hi,
I have the same problem. I found that Snatchbot is loading Google Analytics. I am not sure how this affects our tracking data. I was not able to disable GA. This is our bot ID: 103387
I don't want to post our website URL here. Can you somehow help me?
Posted by Philipp about 4 years ago
How can I Collect choice from user?
E.g. I have kept 2 types of bread in an interaction, but I want to give it in COD, and pass those chosen items to admin, how can I do that?
Posted by Kedar Dave about 4 years ago
Payment via Payval using Custom Variable
May I know whether it is possible to input the price using a custom variable? As my price depends on what the customer is ordering.
Posted by Thung Jia Cheng about 4 years ago
Reports Section Not Working
After the maintenance yesterday (22nd April 2020), the report section is not working. Applying filters does not give any result either. I have checked my internet connection and tried it from different browsers as well as on my cellphone through a data connection.
What is the problem? None of my chatbot reports will show...
Posted by Shireen about 4 years ago
Custom Variable in Simple Connection doesn't work
I am unable to connect to 1629340 using the variable I have declared "qtyMoreThan5" from 1629341. How do I proceed from here? Please refer to the screenshots below.
Posted by Thung Jia Cheng about 4 years ago
Does Nested IF condition works in Snatchbot?
How do I do nested IF? As I am unable to produce the second IF
[IF([showVar=ordernameG1]=Mixed Dried Fruit (Vitamins & General Goodness)){[showVar=ordernameG1] x ([extractedData interaction=1627719 fallback=0]item(s)) $[MUL [[showVar=priceG1], [extractedData interaction=1627719 fallback=0]]]][IF([extractedData interaction=1629334 fallback=0]>4){[showVar=ordernameG1] x ([extractedData interaction=1629334 fallback=0]item(s)) $[MUL [[showVar=priceG1], [extractedData interaction=1629334 fallback=0]]]]}]}]
Posted by Thung Jia Cheng about 4 years ago