HOMEDOCUMENTATIONSNATCHBOT APICOMMUNITYAPI STATUSUPDATES
DASHBOARD

COMMUNITY

Ask a Question
Back to All

Away message email capture

about 2 years ago by Hillman

Hi am I looking for a way to allow users to type a message in the bot chat but then receive an automated "agent is away please enter your email for a follow up" as a way to capture their email address. Is it possible to set this up? Thanks!