Release: 2nd October 2019

New Features

  • We introduced the new functionality - Advanced Stats. Gain insight on how customers interact with your bots by viewing detailed statistics of bots, such as a chart of bot activity, popular interactions or extracted data. Available to all Pro Bots.
  • Added support of Text-to-Speech into API channel.

Bug fixes

  • Inbox: The possibility to add and send cards to the Twilio channel has been restricted.
  • My Bots: Fixed the work of Collaboration feature on several tabs.
  • Build: Fixed the work of Randomize Responses function in some cases.
  • Configure -> Bot Settings: Fixed the work of webhook functionality.
  • Collaboration: adjusted indication that your bot is being edited.
  • Broadcast: Fixed the issue with creating buttons in a text card.
  • Inbox: checked the work of indicator of users awaiting your response.
  • NLP: fixed the occasional model creation failure error.
  • Viber: Fixed the work of RSS feature in Viber.
  • Email: Fixed the work of Restart command for different languages (mostly, right-to-left).
  • Telegram: Fixed the issue with TTS when using Chat Bubbles feature (messages divided with ::next::).
  • Webchat: Fixed the work of channel switching functionality (from webchat Slack and Facebook) - the conversation must start with the proper interaction, no matter which type it was.
  • WebChat: Fixed the work of the chat during simultaneous conversations with two and more bots on one device.
  • Updated localised versions of the platform for your convenience.
  • Main Page: Fixed the work of the “select language” button in the header.
  • Template: Fixed the work of Select Language functionality.